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Reviews, get directions and contact details for Glamour De Fur

Address: 149 New S Head Rd , Vaucluse 2030, NSW, AU
Phone: (02) 9337 4132
State: NSW
City: Vaucluse
Zip Code: 2030


Opening Hours

Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 09:00-17:00


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Reviews
I was nervous about taking my little guy to a new groomer, but boy am I glad I did. My dog is generally anxious about going to the groomers. The team at Glamour De Fur did everything they could to make him feel comfortable, even taking extra time so they could go at my dog’s pace and not stress him out too much. A big bonus and a sense of comfort for a dog dad freak like myself was being able to see the grooming in action, not locked behind hidden doors like most other groomers. Plus, my little looks as handsome as ever!
As an adoring Mum of my precious Fur Baby I was a little nervous to try a new groomer, however I had seen so many dogs beautifully groomed by Glamour De Fur. I am SO thrilled with Maximillions first groom, they did an absolutely stunning job as I am sure you would agree! Although the owner Ben wasn't there today the staff were wonderful and the service was great. I was also pleased that it only took just over two and a half hours until I was sent a message that Max was ready to be picked up. We will definitely be returning!
Very upset and disappointed.. We had been loyal customers for over 3 years and never had an issue until now.. We had regular full service grooming however, on this occasion we had booked a wash and tidy. I had dropped off our dog and said I had wanted a wash and tidy in which the staff member said do you want the body clipped. Little to my knowledge the staff member trying to upsell a full groom by asking if I wanted the body clipped a cm. I unknowingly said yes as I did not realise that a “wash and tidy” did not include clipping on the body. Boy was I mistaken.. this little miscommunication left me in tears, shaken and feeling threatened. The owner personally called me over the phone and belittled me, made me feel foolish and ensured that I understood my misunderstanding/ mistake was not his employees problem. Merely, I should have known that body clipping is not included in a “wash and tidy.” When I arrived to collect my dog I was then greeted by two staff members one of which was the owner who made me feel threatened and very embarrassed. I have never been made to feel this way as a customer before and I certainly hope another customer does not receive the same treatment.
Love taking our dog here - they really take care of her! Thank you
THESE GUYS ARE MIRACLE WORKERS! I have a very energetic and an admittedly difficult but adorably lovely Lagotto who hates being groomed and they washed/brushed her out BEAUTIFULLY when the local vet based groomer refused to *eye roll*! I can't recommend them enough and will definitely be using them again!
I’m a veterinarian and I trust these guys with my dogs so much. They do a glam job and are very understanding with one of my corgis who is reactive. Professional, kind and acccomodating is how I would sum up the GDF team!
Haven’t had my pets groomed here I was just walking past and they the dogs were all beautiful and luscious and it was a heavenly sight to behold! I wish I worked here :”
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