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Reviews, get directions and contact details for Geneva Finance

Address: 6B Pacific Rise, Mount Wellington, Auckland 1060, New Zealand
Phone: 0800 800 132
State: Auckland
Zip Code: 1060


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
very low level customer service. I have had a car loan with Geneva Finance for 3 years and never missed one payment. The loan amount got down to $1900.00 so I decided to pay it off in full. their attitude towards me was negative and sometimes quite rude .I asked for a full statement and they took 3 days to do so which was frustrating as I had called GEM and asked for the same thing and had it with in the hour .I also asked for a letter stating that I had paid the loan off around mid to late December and I still have not received it. I asked GEM to do the same and received it that day. I paid around 23-6% interest ,never missed a payment and paid them a total of $17,000.00 .I will never use their services again will let others know as well that there are better options out there. Very disappointed .
8 years ago (17-01-2018)
Dont get Finance from these people I lost my business through no fault of my own (legal action happening) and have no job but have been put under so much pressure and been spoken to so arrogently and harrassed every couple of days then only when I wen to a manager I was offered a payment plan now that has changed and i am getting harrassed again and told if I dont come up with the full amount this week and every week after Plus the arrears in the next 4 weeks I lose my car this week! they were going to take Xmas Eve!! I NEED MY CAR AS I LOOK AFTER FOSTER CHILDREN AND NEED TO GET THEM TO DR AND OTHER APPOINTMENTS AND NEED IT TO GET TO A JOB AND TO TAKE MY DAUGHTER TO HER JOB ETC. Callous, Rude and totally uncaring people!! Do not get finance through them
10 years ago (11-01-2016)
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