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Reviews, get directions and contact details for FreshChoice Otahuhu

FreshChoice Otahuhu

About

An excellent range of goods including bulk displays of key everyday lines at awesome prices!!! Fresh produce, meat, chilled and frozen foods!!! Come on in!



xtra BEAUTIFUL FJIDN BEAUTY KESHNI. Keep up the good work GF..."},{"text":"Good deals and good selection of Asian food products, they also have decent veggies and fruits, frozen foods and butchers."},{"text":"The Otahuhu branch frequently refuses customers entry from 20:45 - which is particularly frustrating when their own website simultaneously claims they are open until 21:00"},{"text":"My go to near by grocery store. Good store, looks good and maintained. Stock is available most the times, has majority of the grocery items you would need. A bit more expensive than Paknsave though however here you can get the best deal for milk and bread. 2 x Milk for $6 - $7 from what I remember and 3 bread for $4. Depending if you have a specific brand you prefer. The Security staff member is very helpful and is very passionate about his role. I would say he is probably the main staff out of all that knows more about customer service and interaction with the customers. He knows how to build Rapport with shoppers compared to some check out staff. Some are okay but a few of them need to learn more about customer service as they are not welcoming, don't greet the customers at all and just scan items then put through the payment. I have had one scenario where one Indian staff lady just didn't talk or interact at all throughout the whole process, no smile too. I think management really need to work on some customer service training and quality checks because coming from a customer service background myself, that is not acceptable."},{"text":"This place is a disgrace to the Brand name & I messaged their online page & told them, filthy inside the store,bottom of the barrel produce, poor customer service that even the staff look miserable doesnt even rate a star! Weekly promotional products not kept stocked during promotions. Over priced everyday products like meat. When there is meat. Potholes outside, rancid overflowing rubbish skip, beggars often out the front entrance,not the most inviting store at all."}]
Address: 29 Hall Ave, Otahuhu, Auckland 1062, New Zealand
Phone: 09-276 6161
State: Auckland
City: Auckland
Zip Code: 1062


Opening Hours

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 6:00 AM – 9:00 PM


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Reviews
Ordered from Uber Eats. Strawberries were rotten with blue mould and black decay spots all over all of them. Threw them away. Apples were soft and old and tasted bad like fermenting. Threw them away also. But it's not just this supermarket. I've lived in nz for ten years. No matter where I order from, there is always some bad fruit sold to me. I've never seen so much mould in my life. The strawberries from this place were the worst I've ever seen tho.
26 aug @8.30 . SHRADA lovery girl, thank you for ur lovely service .. save me $4.00. Perfect ...happy ... excelent staffs ... also security guards very helpful ... even ready to load my things in my car very polite ... 100%... made my day ..so far so good ..... keep up ur good work....
Food has turned bad and they still sell them to the customer. I ordered from Uber, the bok choy was too old, leaves turned yellow with holes. The stems got mushy and brownish, leaking from the package with a smell. The worst part is the store knew them have gone bad, they cut some of the bad leaves and sent them to the customer!!nNot to mention here is the eggs also got some crack. I had to cook and eat them straight soon I received.
Amazing customer service from a specific individual named - Kiran. Apologies if I’ve spelt it wrong. Went out of her way to help me pack my items into a box and carefully guided me out of the store. Thank you sm Kiran!
Poor cheak out service, lack of cheak out operators , long wait in queue, friendly services from cheak out operator , not operators as there is usually only one on, only when they are under pressure another one will come on, always dread going there. But to convenient
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