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Reviews, get directions and contact details for FreshChoice Otahuhu

FreshChoice Otahuhu

About

An excellent range of goods including bulk displays of key everyday lines at awesome prices!!! Fresh produce, meat, chilled and frozen foods!!! Come on in!



xtra BEAUTIFUL FJIDN BEAUTY KESHNI. Keep up the good work GF..."},{"text":"Good deals and good selection of Asian food products, they also have decent veggies and fruits, frozen foods and butchers."},{"text":"The Otahuhu branch frequently refuses customers entry from 20:45 - which is particularly frustrating when their own website simultaneously claims they are open until 21:00"},{"text":"My go to near by grocery store. Good store, looks good and maintained. Stock is available most the times, has majority of the grocery items you would need. A bit more expensive than Paknsave though however here you can get the best deal for milk and bread. 2 x Milk for $6 - $7 from what I remember and 3 bread for $4. Depending if you have a specific brand you prefer. The Security staff member is very helpful and is very passionate about his role. I would say he is probably the main staff out of all that knows more about customer service and interaction with the customers. He knows how to build Rapport with shoppers compared to some check out staff. Some are okay but a few of them need to learn more about customer service as they are not welcoming, don't greet the customers at all and just scan items then put through the payment. I have had one scenario where one Indian staff lady just didn't talk or interact at all throughout the whole process, no smile too. I think management really need to work on some customer service training and quality checks because coming from a customer service background myself, that is not acceptable."},{"text":"This place is a disgrace to the Brand name & I messaged their online page & told them, filthy inside the store,bottom of the barrel produce, poor customer service that even the staff look miserable doesnt even rate a star! Weekly promotional products not kept stocked during promotions. Over priced everyday products like meat. When there is meat. Potholes outside, rancid overflowing rubbish skip, beggars often out the front entrance,not the most inviting store at all."}]
Address: 29 Hall Ave, Otahuhu, Auckland 1062, New Zealand
Phone: 09-276 6161
State: Auckland
City: Auckland
Zip Code: 1062


Opening Hours

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 6:00 AM – 9:00 PM


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Reviews
Food has turned bad and they still sell them to the customer. I ordered from Uber, the bok choy was too old, leaves turned yellow with holes. The stems got mushy and brownish, leaking from the package with a smell. The worst part is the store knew them have gone bad, they cut some of the bad leaves and sent them to the customer!!nNot to mention here is the eggs also got some crack. I had to cook and eat them straight soon I received.
26 aug @8.30 . SHRADA lovery girl, thank you for ur lovely service .. save me $4.00. Perfect ...happy ... excelent staffs ... also security guards very helpful ... even ready to load my things in my car very polite ... 100%... made my day ..so far so good ..... keep up ur good work....
Funny place to do your groceries. Always see theft or some guy outside standing there looking miserable. The radio inside is always scratched and there are no self-checkouts. School boys seem to be the ad hoc security guards and the exterior looks very grotty. Food is fine no issues but crack up place to do your shopping ‍
Came into fresh choice today to do some shopping and as we was in line for check out my brother who was in the store with me and his daughter in her stroller AND HE was boldy accused of stealing a can of baby formula...this ignorant idiot of an employee profiled my brother and accused him of stealing baby FORMULA until my brother opened the can of formula from under the stroller and this pathetic employee seen that the can WAS 1/3 full!! The AUDACITY!!! TO ACCUSE HIM OF STEALING WHEN WE ARE PAYING CUSTOMERS AND NOT THIEVES WE WORK GOOD JOBS AND ARE PEOPLE OF INTEGRITY AND MORALS...I WAS FURIOUS AND LEFT MY CART...I REFUSE TO GIVE THIS STORE MY MONEY EVER AGAIN AND I WILL NEVER EVER COME SHOP HERE...NO WONDER PEOPLE ONLY.COME HERE FOR CONVENIENCE BECAUSE THIS PLACE iS OVERPRICED AND THINK EVERYONE IS A THIEF!!! YOU ARE BETTER OFF MAKING THE TRIP TO PAK N SAVE OR OTHER SUPERMARKETS CAUSE THIS PLACE IS FILTH AND THIER EMPOLYEES PROFESSIONAL CONDUCT IS SERIOUSLY DISGUSTING
My older brother works here i went to see him and I couldn't find him I got asked if I had anything in my bag I said no and they grabbed my bag and looked through it and found nothing disappointing
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