French Knot Designs

Ordered a picnic table online as a Xmas gift, website stated item was in stock and orders go out the day after received. After 1 week we had heard nothing so called, was told it actually wasn't in stock and there had been a website error regarding availability but would definitely be shipped the following week. 1 week later we still had heard nothing so called again, item still wasn't in stock. Despite taking our payment up front at no time were we contacted by French Knot to inform of any delay or errors on the website regarding stock control. Order cancelled as pre- Xmas delivery couldn't be guaranteed (despite ordering an "in stock" item in November).
1 7 years ago (07-12-2017)

Ordered Adirondack chairs, after 3 weeks they are falling apart, the timber is cheap and of poor quality. The paint is wearing and it gets on clothing, it is chalky to touch, bad finish and very poor quality! I have requested a full refund.
1 7 years ago (19-01-2018)

Excellent staff and products. Very happy with service. Highly recommended.
5 7 years ago (07-08-2017)

Great service! Cane trunk was damaged in transit and Hannah refunded with no fuss as we also changed our minds about suitability. I wish all retailers would learn from French Knot.
5 8 years ago (04-05-2017)

Beautiful products and prompt delivery of my items. Will definitely shop here again!
5 8 years ago (19-04-2017)