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Fossil

  1. Bondi Junction
  2. Bondi Junction Luggage

Reviews, get directions and contact details for Fossil

Fossil
"Fossil is an American watch and lifestyle brand, creatively ingrained in authentic vintage and classic design. Known for its quality product and assortment of accessory items including watches, smartwatches, leather bags, wallets and jewellery, Fossil strives to delight the world with its creative take on vintage style, preserving the best of the past while updating it for today."
Address: Shop 4059 Westfield Bondi Junction 500 Oxford St , Bondi Junction 2022, NSW, AU
Phone: (02) 9387 4722
State: NSW
City: Bondi Junction
Zip Code: 2022


Opening Hours

Monday: 09:30-18:00
Tuesday: 09:30-18:00
Wednesday: 09:30-18:00
Thursday: 09:30-21:00
Friday: 09:30-19:00
Saturday: 09:30-18:00
Sunday: 10:00-18:00

Update Info

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Reviews
I was served by Yang. He was patient courteous and very helpful. In the end, I spent more than I budgeted for. That's what good customer service does. PS: Thank you shrutika for keeping the watch on hold for me :
The staff was very friendly and helped me. However I was set to buy a watch strap, but wanted to try another to have a feel of the weight with my watch face. Unfortunately because it wasn't a fossil watch I couldn't try it, understandable as it may be company policy but I walked out without purchasing anything with disappointment. I will know for next time. Edit: at least spell my name correctly when replying.
Watch died. Needed new battery. Was quoted $40, to then be changed to $82, after they got the watch, as it is a rechargeable battery. I said no, return watch. I got the watch back in pieces. Fossil says so sorry. I will be looked after. Their solution? I have to waste my time taking watch back to Fossil so they fix what they didn't do in the first place. At least repair the watch for free, no? No. I was told second time at store that watch is being fixed in Singapore. That Fossil is an international company, and American brand. And they couldn't respect me to return the watch back together the first time. Disgusting. Total trash. Terrible quality, Terrible support. Search Fossil Australia. 1.7 rating. Now you know why.
Came into the store for a warranty issue with my smartwatch. Maria who seems to be the store manager run the extra mile by trying everything possibly just to help me out with my issue. Extremely attentive, patient and friendly, her level of customer service went beyond expectations.
Amazing, friendly, helpful and kind service from the ladies in this Fossil shop! I needed to change my watch’s wrist band and the service was just perfect and quick! Highly recommend
I want to thank consultant Maria for helping me sort out the issue I had with my Skagen watch. She was diligent in her work, patient and kind to the customer. Would recommend this store to all.
Let me tell you that I’m from England and I have 2 fossil watches but when I got to Sydney my wrist swelled so much that I couldn’t wear my watch. I eventually found this shop and Maria was so so helpful I was astounded. She managed to fix 2 links from her magic drawer with her magic tools and I can now wear my watch again.I couldn’t be more grateful as I’m absolutely lost without my watch so thankyou Maria and thankyou fossil shop I knew I’d made the right choice when I bought them. What service!!!!!
It was excellent customer service. I went to the shop to change my fossil watch strap, and Maria went to great lengths to find the right strap and fixing that . Thank you for your service!
Roxanne & Alex Fossil QVB were absolutely lovely great customer service! I walked in looking for something and I’m glad Roxanne showed me a few of their Items on sale. I spoiled myself and even got it embossed for FREE!! Thank you Ladies! If you’re looking for a perfect gift for yourself or a loved one this is your sign.
Excellent service this morning from Yang and Nick at QVB! I have a lovely new watch with an extra band and a new band for my original watch. Very happy with my purchases! :
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