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Reviews, get directions and contact details for FMIG Hawthorn- MRI, HIFU fibroid MRgFUS, Low Dose CT SCAN, Mammogram, X ray

FMIG Hawthorn- MRI, HIFU fibroid MRgFUS, Low Dose CT SCAN, Mammogram, X ray
Address: 109 Burwood Rd, Hawthorn VIC 3122, Australia
Phone: (03) 9818 9400
State: Victoria
City: Hawthorn
Zip Code: 3122


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
If you can’t get a timely appointment elsewhere then I suppose this place is better then nothing. The staff are all round rude cardiology is a bit friendlier then the radiology dept and the reception staff are unhelpful and difficult to communicate with. I’ve been going here for years out of convenience and numerous reports have been done sloppily and of little assistance to my specialists; that only send me away to obtain the same imaging at another clinic. I have sent feedback to them and they have never responded. Interpret that as you will from a medical service.
I’ve had to attend this radiology too often unfortunately and the experience is always simply appalling. From mistakes with bookings to frosty technicians who show zero empathy for any anxiousness, and rude reception when they’re faced with a mistake they made, I would advise all to choose another radiology clinic, as I will now be doing - regardless that they are just around the corner from me.
Today went there for an urgent ultrasound and X-ray examination for my daughter. The reception said the whole week is booked out for ultrasound, however, the receptionist and other staff were still trying hard to squeeze us in for this urgent matter. The staff named Jessica has went above and beyond to perform ultrasound for skipping her lunch break. I'm very grateful. Thank you all.
Today I had an X-ray knee. I was greeted with courtesy from the reception lady. The technician was very polite, professional and so nice.I would recommend this company.
I’ve been there twice for x-ray and ultrasound and the service has been great. No issues, customer service It’s good too. The receptionist is kind.
My partner went here for an internal ultrasound and was mocked by the nurse for being anxious and they were very cold overall. Left in tears and traumatized ftom this experience. The nurse even admitted to making a mistake whilst the probe was inserted and now my partners pain is worse than when we arrived. Go somewhere else unless you're desperate!
I was 10 minutes late for my morning 830am appointment- I called to let them know and waited patiently for over and hour as the receptionist said they would fit me in after the patient after me. They continued to see other patients and ignore me. I was here for a test where you need a full bladder for the test to be done properly. The staff were rude and inconsiderate - they refused to book me into another centre as they said they are all on the other side of town? I asked if I would be seen today and they also didn’t give me an answer just continued to ask me to wait. Massively traumatic experience waiting with a full bladder for hours.
Have had 3 pelvic ultrasounds done here to monitor fibroids over the space of 5 years. The actual ultrasound has always been excellent, the lady is friendly, professional and experienced. However, the reports have obvious errors in the them and conflict with itself in what it says. This has happened twice and is similar to others’ experiences of this place. Best find somewhere with doctors/specialists who make an effort when writing up results.
Have been here many times over the last few years and have always had a good experience. Friendly and efficient staff. Sometimes they’re running a little behind schedule but that happens everywhere and given almost all my appointments have been bulk billed, I’m not bothered by having to wait a little bit.
Always friendly efficient qualified staff. Jacquie today at reception especially excellent customer service. Thank you Highly recommend.
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