Reviews, get directions and contact details for Flight Centre Sydney International Airport

Address: Terminal 1, 2/1662 Departure Plaza, Mascot NSW 2020, Australia
Phone: 1300 668 965
State: New South Wales
City: Mascot
Zip Code: 2020

Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 10:00 PM

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Best customer service I have ever experienced! Thank you Josh for assisting me!
5 7 years ago (12-01-2018)
We booked our flight to NZ three months in advance. At the time of check in we were told that our names are not in the list. We headed to the Flight Centre counter at the airport with our booking reference. We thought it was a mistake on FC's part. It was not. Due to some factors revolving around cyclone Cook, we were bumped off the flight by the airlines. The lady at the counter helped us big time. Air line had offered us a next day flight and accommodation straight away, but she made sure that we can get the best of the situation. Instead of losing one day of our holiday, we took the accommodation, got an early morning flight to Queenstown (our earlier booking were only to Christchurch and then we would have taken a bus tour to Queenstown). It was our anniversary trip. It did not go as planned. But Flight Centre made it possible for us to get the best we could in this circumstance. We did not have to negotiate with the airline, Flight Centre did that. That is how a customer care should be, empathetic and enthusiastic. Thanks to you guys we had an amazing trip!
5 8 years ago (18-04-2017)
Dealt with Yaso Ravindran, extreeeeeamly helpful lady who was great and loved to solve problems, mainly ours. Who wants to do that for a job? She was the textbook example of someone who should work in customer service: great!
5 8 years ago (08-05-2017)
Service beyond and above at a time of distress and possible cancellation of holiday. Cant praise the service enough!
5 8 years ago (01-03-2017)
The lady who consulted me was so knowledgable and enthusiastic.
5 8 years ago (02-03-2017)
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