Flight Centre Pacific Fair

Reviews, get directions and contact details for Flight Centre Pacific Fair

"As part of Australia's largest travel agency, Flight Centre Pacific Fair is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information."

Address: Hooker Boulevard, Broadbeach QLD 4218, Australia

Phone: 1300 128 642

Website

State: Queensland

City: Broadbeach

Zip Code: 4218

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews

Beth McKinley at Flight centre was absolutely outstanding in arranging our flights to Paris and returning to Sydney via Dubai.  Nothing was too much trouble for her to help us find the option most suitable for our needs.  She was responsive and available at all times during challenging post Covid times when flights were being snapped up before you even had a chance to book them. I don’t know that we would have had such a good outcome in other circumstances without Beth’s expert assistance.  I would not hesitate to work with Beth again for our future travel needs.  Thanks Beth for taking the stress out of our travel arrangements.

First time using Flight Centre and it has been a total disappointment, I will never use them again. I was so excited booking our trip to Europe but everything started to go wrong right after leaving the store. First we asked the agent to create separate bookings so that we can easily follow them, we received the itinerary with all the flight scrambled making the flights very difficult to understand. On the day of the first flight, we couldn't check in because they forgot to issue the tickets. As you can imagine the stress levels went through the roof trying to figure out how to resolve the issue since the airline will not touch the booking because it was done through an agent. I called the emergency line and after waiting on the phone for long time finally got through and got the tickets issued. We were the last people to check in, leaving us the worst seats in the plane for a long flight. We had the flights cancelled several times while overseas, it was impossible to get through them, lucky that we managed to get the flights changed through the airline. When we booked our flights we requested them to be flexible, we are now trying to change the flights so we can return home. We have sent two emails to the agent without response or even acknowledgement. Tried to call the store but the system hangs up after telling us to go to the store because all the agents are busy, which is very difficult since we are still in Europe. The emergency line will not change our booking because the flight is not within 48 hours. What do we do? Stressful right? This is the biggest thrill that you will experience if you book flights with Flight Centre be prepared.

I had the pleasure to have Melissa Jeffery serve me today. What a pleasure it was. She is up to date with everything and the service was  10/10. She went above and beyond and her patient attitude was noticed. I will definitely return to see Melissa ! Well done. A very happy guest.

My parents booked a cruise through Flight Centre at Broadbeach and needed to cancel due to medical reasons, we went in to discuss the issue and were advised that the only person who could help would be Brooke, who the cruise was booked through, after hearing nothing we went into the store again 2 weeks later only to be told we needed to submit a letter from the doctor, we submitted the letter the following day. It has now been a further week and they will not return calls or emails. We have contacted the cruise company directly who have been more than helpful but as we have booked through Flight Centre they can't assist us. Will never book through an agent again, so much easier booking direct.

My experience with Aimee was wonderful, she was professional, caring and extremely efficient. I had lost all faith in travel agents until I came across Aimee, and I thank her for that. Now looking forward to booking my next holiday with her

Tried to book a holiday with Flight Centre PAC Fair. Had very specific time line to meet other overseas commitments and selected tour. Plenty of availability and gave go ahead to book.  Dealt with Mellany, Charles & Beth as there appeared no continuity of staff. We missed our tour as they did not place booking in time, then inexplicably booked us for different dates. Poor communication, terrible service, unprofessional. Very rare for phone to be answered or to receive a reply. Do your due diligence before using this branch.

The lovely Aimée helped me plan and book my Central/South American adventure. She and all the staff were very knowledgeable and helpful with all my questions and concerns. Very happy with my experience and would recommend them very highly to anyone.

I have nothing but high praise for Flight Centre Pacific Fair. They are so good I drive from Brisbane back to the coast to deal with the staff there. The attention to detail and prompt service is exemplary. Aimee...you are wonderful!!

Melissa Jeffrey at Flight Centre Pacific Fair was very helpful with my cruise booking. In the past I have done bookings myself, from the internet, but things are getting quite complicated now and it was absolutely reassuring to be guided by Melissa throughout the whole process. In future this will be my go-to place for holiday bookings.

Mel, booked my flights to Penang and accommodation, everything went so smoothly, the accommodation was fantastic. I could not have asked for a better trip. Mel made everything so easy and clear, my itinerary was easy to follow. I will be back to see Mel for my next adventure

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Flight Centre Pacific Fair

Reviews, get directions and contact details for Flight Centre Pacific Fair

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