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Reviews, get directions and contact details for Flight Centre Erindale

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Flight Centre is Australia's leading travel retailer, offering domestic and international flights,holiday packages, cruises, ski holidays, last minute hotel deals, travel insurance, luxury travel, and much more.



"As part of Australia's largest travel agency, Flight Centre Woden is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information."
Address: 24/68 Comrie St, Wanniassa ACT 2903, Australia
Phone: 1300 538 009
State: Australian Capital Territory
City: Wanniassa
Zip Code: 2903


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed


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Reviews
I am so grateful for Tiffany at Flight Centre. I received terrible news back home in England and needed to travel urgently. I went to Tiffany, and she reassured me I would find the flight I needed. We explored options together, and I have gotten the perfect flight now. To have stressful news and needing to fly ASAP but not knowing which route, airlines and price were best at such late notice, it was a relief to have Tiffany look after this for me. She went above and beyond and worked through her lunch break to make things ok for me. I recommend people seek assistance from Tiffany & FC Woden when booking their next travel. Thank you so much.
It has been a month we got our tickets and we have to go to the center everyday to fix the confirmed flight which has changed and part of that is cancelled! One time the guy says he is busy with another client...the other day we are told the guy is sick and we have to wait...other time he says he will fix it and send it till night....nothing has been done! We are full time employees..not jobless to go and check evey day ....our time is wasted and we are terribly frustrated! We also cancelled the insurance the same day...still waiting for the refund and hear we will get it back in few days....angry and frustrated customer...so regret for booking with flight center and worried about a trip that is supposed to be enjoyable! No one respond phone calls either...
Staff using cellphone for past 30 mints and unable to attend me. As he said they booked out for today. Informed me to come after 3 days. They have zero interest in customer. Better to book flight through airlines website.
Flight centre has been a nightmare to deal with. I recommend any other local travel agent. If you have any doubt: call flight centre - they say someone will be with you shortly and then hang up on you after 5 minutes
The most frustrating, stressful experience I have ever had trying to organise a holiday. The only parts that have run smoothly are the ones I’ve organised myself. I’ll never use Flight Centre again. They do not answer phones, or reply to emails. They do not care about the customer experience and always just hit back with “high demand”. The advantage of a travel agent is that they should give you peace of mind due to their experience. This has not been my experience this time around
I call, wait 30mins to talk to an operator in Philippines. He leaves a message for u guys to call me. I dont hear anything so call again. Wait 20 mins then send an email and u don't reply. Same experience as pre covid times.
The store never answer the phone. The phone message bank has been full for months so you can’t even leave a message. We have credits with the store sitting there of our own money and not a single way of contacting the store. Have attempted to go in store but you must have booked a prearranged appointment which is impossible when no one answers the phones. Have tried leaving complaints through the flight centre website and nothing happens. Have also tried emailing generic email addresses and no one responds.
They almost made us miss our flights. Nothing was organised. I had the airport transfer company call me direct to organise out pick up times. Every time we called or went to speak to someone you couldn’t. When we did get into contact with someone they said everything was okay. Do not recommend at all they will take your money and that’s all they care about
Have been trying to call the 24/7 contact number for help with our flights, that were originally booked for today, Luckily we are not travelling today as I have tried several different numbers and not one of them has answered within 30 minutes, unfortunately I do not have hours to sit on the phone trying to get assistance to change our flights. Unfortunately the longer I wait the more chance the seats I want will get sold and then I will have to pay more than I would have if they had just answered the call. I don't think I will be booking through Flight Centre again, just not enough support. I have given one star only because I can't give a zero star.
2 staff doing nothing no customer on site.. waited 25 minutes then they said i need appointment… called from home 3 time before coming no response either
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