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Fitness First St Leonards

  1. St Leonards

Reviews, get directions and contact details for Fitness First St Leonards

Fitness First St Leonards
Address: 55 Christie St, St Leonards NSW 2065, Australia
Phone: 1300 557 799
State: New South Wales
City: St Leonards
Zip Code: 2065


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 7:30 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM

Update Info

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Reviews
My experience with Fitness First has been incredibly frustrating and disheartening. Despite numerous assurances of cancellation and refunds from their team, I continue to face unauthorized charges and a complete disregard for my requests.nnHere's a detailed account of the issues:nnUnfulfilled Promises: I've been repeatedly told by various staff that my membership cancellation was processed and that I would receive a refund. Yet, the charges have not ceased.nnLack of Management Intervention: Every attempt to escalate the issue is met with excuses about the manager being unavailable or in meetings. My serious concerns have been mocked and dismissed by the staff.nnHarassing Communications: Despite confirming my membership cancellation, I still receive emails demanding payments and threatening continued charges.nnMisleading and Ineffective Customer Service: After months of back-and-forth, today I was informed that my account had never actually been cancelled, and they now expect me to pay for even more than the regular 30 days. This is despite their previous confirmations of my membership exit.nnI am now compelled to take this issue to Fair Work to seek a resolution, as Fitness First ST. Leonards has shown a complete lack of professionalism and ethics in handling this matter. I urge anyone considering joining Fitness First to think twice. They have shown a blatant disregard for customer service and integrity.
As a personal trainer with ProssFIT Training for the past 6 years, I've witnessed firsthand the dedication to excellence that permeates every aspect of this gym. Fitness First St Leonard's offers a top-notch experience for fitness enthusiasts. The facility boasts state-of-the-art equipment, providing ample opportunities for diverse workouts. Beyond the equipment, the gym fosters a supportive and motivating culture, making it an ideal environment for achieving fitness goals. Whether you're a beginner or a seasoned athlete, Fitness First at Leonard's has everything you need to succeed on your fitness journey.
Really nice club, the team are friendly and attentive, equipment well maintained. The gym itself is spacious and comfortable, especially this hot summer! Members too, are generally courteous and considerate. There is a good community feel about the place with a diverse mix of people.
I was very disappointed after visiting this gym. It was stuffy and dirty at cardio area that I couldn’t breathe normally. The carpet on the floor is stinky and needs to be changed! It seems this gym has no normal ventilation and fresh air never comes inside. Air conditioning is not enough and it’s probably old. The equipment is also very old. There were not enough machines for me. I couldn’t believe my eyes. Is that a Platinum gym? No way I will come there again before something is changed. Sorry.
Excellent range of equipment, spaced out well, nice having the option of the pool as well. Good vibe throughout, most people in the gym are respectful, will share equipment etc. Only ding is the shower facilities feeling run down and the cheap toiletries. I don't interact with the staff much but they are generally friendly.
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