Reviews
It's not just the fireplace or the Swedish sauna that make Fernwood gym Hawthorn so warm and welcoming. The small, tight knit team that run this branch are so friendly, and helpful. You're always greeted with a smile and treated like a friend who popped by for a visit. The free classes are excellent, though it's worth paying for the extra pilates package, with fully qualified instructors ready to take you through the motions on their reformer machines. The gym is always clean and well maintained. The secure parking lot is a bonus, though it would make more sense to have the entry swipe pad on the driver's side of the car when you enter. The members app makes booking in for classes really simple and even sends you reminders, gives you online access to their magazine Pulse, and helps you keep track of your fitness goals. I've only been a member for a month, but I'm loving it - so nice to be back part of a friendly women's gym!
Great space, staff are absolutely lovely - friendly and welcoming, really helped me get my confidence back. Love the mix of classes and PT available, the sauna is on my list!
Some of the class instructors are lovely and motivational, and the layout/set-up of the gym is really good, but when I signed up I was told certain classes would be on the timetable in a matter of weeks 11+ months later and they weren’t. I found the cleanliness of the big group room to be hit and miss; there was always plenty of clumps of hair and dust which indicated it hadn’t been vacuumed, which was a concern given the times we’re in. The front desk staff also didn’t really know who the majority of people were, so on entry it was sometimes like being grilled before being allowed upstairs. Have had really pleasant experiences with other Fernwood locations, in Melbourne and interstate, but wouldn’t rush to sign-up again based on this one.
Spacious, clean facilities with friendly and encouraging staff and trainers. Great group fitness timetable!
I’ve been at this gym for about a year now. There’s not many people so it’s great if you want a quiet gym. Unfortunately there’s a lot of cons. It’s never been cleaned since I’ve been there. The gym floor is really dirty and there’s been a large drink spill on the floor near the machines against the wall/windows for so many months and it’s still not been cleaned. It’s mouldy and really gross. Their bathrooms aren’t cleaned. The toilets have broken toilet brushes and toilet paper everywhere. There is only hand dryers and not paper towel which is more sanitary. On the gym floor they don’t have a barbell pad that isn’t broken. Their air cons are really old and I don’t think are ever used, even when it’s 40 degrees outside. The vents above the gym floor are incredibly noisy and yet there’s no aircon on? A lot of their machines need re-oiling and their weights section needs a redo. Their weights only go up to 20kgs, which makes no sense because it’s a gym and I’ve heard a few people talking about this on the gym floor. There is also minimal equipment, like only 1 squat rack and no lying leg press etc. This gym could be really great, it just needs a revamp and some TLC.
Very cute place with inclusive service and friendly staffs. I really enjoyed my workout in Fernwood Fitness and will definitely suggest it to all my female friends.
The PT is so rude. She stepped on my yoga matt and stand in front of me while I am excercising. Don't recommend to go here
Absolutely love this gym, from the service to everything! 10/10 would recommend