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Fantastic Furniture Bundall

  1. Bundall
  2. Bundall Furni̇ture Store

Reviews, get directions and contact details for Fantastic Furniture Bundall

Fantastic Furniture Bundall
Address: 36 Upton St, Bundall QLD 4217, Australia
Phone: (07) 5629 7636
State: Queensland
City: Bundall
Zip Code: 4217


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info
Reviews
Just walked out of the store with my partner in disbelief of the staff’s lack of customer service.nWalked in looking to buy a new couch, walked around the store and noticed the 4 staff behind the desk. While walking around the store and trying couches for 5 minutes not one staff member greeted or approached me. I left to get my partner who was in the car as I wanted to show her the couch I wanted - the Oakland. We went in and stood by the couch for another five minutes yet still weren’t approached by any staff members. A little annoyed I walked to the counter and asked to borrow a pen and paper to write down some details. I was given a pen and paper yet still not asked if I needed any help. I walked back over to the couch and started writing down details. Another couple walked in and were immediately greeted by the staff members. I looked up in disbelief and one of the older female staff members caught my eye and asked finally said “if you’re looking for dimensions you can read the tag.” I gave them back the pen and my partner and I left. Definitely won’t be buying that couch from Fantastic Furniture Bundall now… terrible customer service, extremely disappointing!
Nice people at the Bundall store when dealing with them by phone. Disappointing with their delivery options. From Brisbane on line $99, from Bundall to Southport approx. 5 ks $199 approx. For the $199 you can get it delivered when you wish, $99 comes in 3 - 5 days which really makes it impossible to tell when its being delivered. I was going to spend over $3000 but I want it delivered when it is convenient for me , not for Fantastic furniture. $199 to deliver something 5 KM is a joke. As a comparison Harvey Norman $75 and delivered when it suits me. I would want to be the local store owner as Head office is making it difficult by trying to force people to order online from Brisbane.
I visited the store and bought some items to furnish a unit in Surfers. However, I could not get through to the Staff and left a bit of a desperate message for someone to get back to me due to certain problems. Well, blow me down. Arnaldo from the Bundall Depot called me just to advise me that he had done all that I had requested and that I need not worry about anything. I have been Customer Service Manager for the New South Wales Railways, one time in my career, I never saw such exemplary service where Arnaldo takes the cake. I would recommend you see him when you go there. Not that the other Staff are unhelpful because I was accorded courteous and polite service all throughout the buying procedure. But this gentleman astounded me. Recommend the store, especially Arnaldo, to anyone and I should know as I run a few businesses here on the Gold Coast.
A guy who assisted me was nice and helpful. Looks a mature gentlemannI purchased three seater sofa with chase and a one seater couch and a dining table and four chairs.nDining table and chairs are okay.nBut I think Sofa and couch’s cushions are over size… my family members said it’s fine.nOverall service is 5/5a guy who assisted menItems4.5/5
We just went here to buy a desk. And we’re taking a phone call, so we just sit down for a while. My partner just gets allergy to dust, so he is sneezing. It’s good the staff take a mask to us, but his attitude is unacceptable by saying your customers are gross. I just want to say your service is the worst I ever received. Will never go to fantastic furniture ever again.
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Fantastic Furniture Bundall map

Directions to Fantastic Furniture Bundall with public transportation

Ashmore Rd at Upton Street 310 meters
741
Ashmore Rd at Campbell Street 400 meters
741
Bundall Rd at Pisa Court 460 meters
738
747
Bundall Rd at Pisa Court 470 meters
738
747
Ashmore Rd at Campbell Street 490 meters
741

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