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European Car Repair Specialist

  1. Pukekohe
  2. Pukekohe Car Repair

Reviews, get directions and contact details for European Car Repair Specialist

Address: 156 Manukau Rd, Pukekohe 2120, New Zealand
Phone: 09-238 2069
State: Auckland
City: Pukekohe
Zip Code: 2120


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Reviews
Jan and Ben did a wonderful job for us, they are very knowledgeable. We thought we had a major transmission problem with our VW but Jan discovered all we needed was a new coil and transmission service. Car runs beautifully now and doesn't lose power uphill, smoother gear changes too! Super fast and friendly service from these guys, we would highly recommend. Thanks!
7 years ago (24-01-2018)
Asked for a quote for a repair, the young guy serving me didn't know, but said his boss (Jan) would call me the next day. He did, at 0800 the following morning and gave me a quote. I went in a couple of weeks later to book a time for the repair with Jan who said if I left the car with him he'd have it fixed the next day. I said I needed to use a car for the day, so he promptly gave me keys to a courtesy car. The following day the car was ready, fixed and the bill matched the quote to the exact cent. Great service, no problems, pleasure to deal with. Will have no problem using these guys again - Cheers!
8 years ago (04-08-2017)
I needed the cam belt replaced in my VW Polo. Phoned and received a quote. Booked my car in for the replacement two days later. Dropped it in at 8:30am and it was ready to be collected by 10:30am. Price charged was the same as quoted and i have had no issues or concerns with my vehicle in the last 4 weeks since the work was done. Convenience and prompt service were important to me at the time as i needed this work done before starting a new job and had left it to the last minute. I don't usually bother posting reviews however i feel compelled to in this instance as i nearly didn't get the much overdue and needed cam belt replacement done due to the reviews i had read on here after making the booking and no one else being available at the last minute to do it. I was left very satisfied with the service i received from European Car Specialist.
8 years ago (04-08-2017)
Gave a friendly call to the guy to ask his advice and he hung up on me twice. Rudest idiot I've ever spoken to. Would sooner drive a car into the ditch than give him a cent of my hard earned money. Do not ever go here, and hopefully he'll go out of business soon.
8 years ago (03-07-2017)
I decided to book my XF Jaguar in for a service at European Car Specialists some 6 months ago. After a diagnostics scan Jan advised me several codes had come up that needed attention. No call was made for the repair quote I just got a bill for over $4000. While the lack of a call prior to proceeding was not all that troubling it was unusual. Jan also advised me prior to collecting the car he had also discovered a turbo problem, this was to cost $7000 to fix. I had a sneaky suspicion not all was well so decided to take it to Archibald and Shorter to check. The car did have a minor turbo problem but not to the extent Jan indicated. Archibald and Shorter only charged $4300 and not only that they subsidised the repair by another $2000 as the part was just out of warranty. I phoned Jan after to getting it repaired at Archibalds and asked him to explain the massive price difference he claimed that had he found the repair did not require the extent of repairs he had assessed he wouldn't have fitted the part. I wasn’t going to post this until I discovered another post. This person also wasn’t going to post there concern until they too read another post that was similar in nature. Jan perhaps your error was genuine in my case and as you claim you would have charged less had the part not needed replacing. I will however leave this post and if other posts continue to show the same pattern we will know there is genuine reason for concern.
10 years ago (23-10-2015)
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