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Essendon Ford

  1. Essendon
  2. Essendon Car Dealers

Reviews, get directions and contact details for Essendon Ford

About

At Essendon Ford we believe: • That customers are the focal point of everything we do.• That building strong relationships is fundamental to our future• That we will maintain the highest standards of service, quality & integrity.

Address: 330 Wirraway Rd , Essendon 3040, VIC, AU
Phone: (03) 9374 7000
ua.moc.drofnodnesse@selastenretni
State: VIC
City: Essendon
Zip Code: 3040


Opening Hours

Monday: 08:30-18:00
Tuesday: 08:30-18:00
Wednesday: 08:30-18:00
Thursday: 08:30-18:00
Friday: 08:30-18:00
Saturday: 20:30-23:59
Sunday: 00:00-17:30

Update Info

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Reviews
Great service by Bill, Mia & the Finance gals. They totally looked after us when buying our Ford Everest, we customised it with them for paint protection, Blackvue cams & window tinting too. Fast, efficent service with a smile. Thanks again Ford Essendon team.
Very happy with the service from the team at Essendon Ford. Josh made the deal quick and easy, and was very happy to help with any questions I had about the purchase. Loving my Brand new Escape. Highly recommend
A SUPER thank you to Kelly, Brett and Anthony for the excellent service they all provided for me at Essendon Ford. Popped in quickly to have the service department have a look at my Ranger to get an idea of what might be wrong as well as to book in a future appointment to rectify the issue. Not only did fabulous Brett take a look, he also organized for me to leave the car there and then as well as organized a hire car and had the issue rectified in a few hours. Incredible service and team work from all three. Brett's knowledge, professionalism and easy to deal with nature was very much appreciated and made this process seamless. An absolute credit to Essendon Ford. Thank you to all:
Rob was extremely helpful and professional when it came to purchasing a Ford Mustang, he was extremely knowledgeable on the car and was very efficient being able to answer any questions quickly. Vicki from finance was also extremely helpful and able to provide me with any information needed. Highly recommend purchasing a vehicle from Essendon Ford!
Had a fairly major breakdown two Saturdays ago on the Hume just outside of Melbourne. Being that we were 200 kms away from our home town roadside was unable to tow it back to our local mechanic. Safe to say I was in a bit of a panic, first call I made was to the Essendon ford dealership and without even hesitating the salesman James told me to bring it straight to them where we could unload it off the tow truck and they kept it safe for us over the weekend. Then Anthony from the service department was in contact with me first thing on the Monday morning explaining the extent of the damage and the best way to go about repairing it. Would give 6 stars out of 5 if it was possible.
Had my Ranger serviced recently and faults fixed. Car runs fantastic now and Angela was great even though was run off her feet on a busy Friday afternoon. Mechanical work was great too. Thanks to the ford team.
Horrible customer service. I had my car serviced and a loan car for the day. When arriving to the front desk, the lady handed over the keys and pointed outside to where I was to go and find the vehicle on my own with no direction or guidance. There was no pre inspection of the vehicle before handing over the keys and the car was dirty, full of scratches and had a dint on the side. I called up once I had found all these issues and Angela had began to accuse me of causing damage when I had not even left Essendon fields! I though I’d do the right thing and call up to alert their staff that they had loaned me a dirty & damaged vehicle however I was then blamed for what seemed like doing the right thing! I was also told that I had to pay the excess when I was the one who had the decency to point out the flaws since no staff members were able to notice before handing the car over to me. Angela showed absolutely no respect and she also used vulgar language. I was in complete and utter shock as my family had worked at Ford for 40 years and all of our family cars have been Ford. I have never come across such disrespect from the company and especially to such loyal customers. I will never recommend getting your car serviced here and I highly suggest your senior management reevaluate your servicing team and processes of loaning a car as I do not wish this experience to happen to any of your future customers. Thank you.
Great people. Great service. Thanks to all who saw us in the last hour and repaired ventilation issue on the Ranger while under extended warranty and at no further cost. Also provided hire car for the day.
Thanks very much to Josh for a great buying experience of our new Next Gen Ranger Wildtrak. The wait time was quite a number of months and Josh kept us informed all the way through. The communication was excellent and nothing was too much trouble. Special mention to Rob for helping us out on delivery day.
Could not have been happier with our experience!! We spent a whole Saturday searching for our cars and finally found it at Ford Essendon and hit it off instantly with Albert. No mucking about we told him what our family needs were and our budget and he gave us such a great deal, for 2 cars!!! We then spoke with Mark and Lesley who gave us top notch customer service and were so very helpful in their expertise without the pushiness you find with most car dealerships. By far the most outstanding dealership experience we've had to date. Well done to the team for their great efforts, service and friendliness, will definitely be recommending!!
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