Essence Suites Taringa

Reviews, get directions and contact details for Essence Suites Taringa

Address: 28/32 Morrow St, Taringa QLD 4068, Australia

Phone: (07) 3556 5000

Website

State: Queensland

City: Taringa

Zip Code: 4068

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

Reviews

My parents and sister stayed here for a few weeks while visiting me in Brisbane. Worst experience ever! And, it wasn’t even me staying there.nnMy family’s clothes got thrown away by the cleaning team while they were out going about their day. They came back to their laundry bag missing and immediately headed to reception for help, who weren’t helpful at all. They promised to pay my parents back but my parents have been back home for more than a week now and have yet to receive anything.nnWe sent an email to Essence wanting a follow up/ update regarding the situation, and were told there’s nothing they could do but are happy to pay $100, which won’t cover for the loss AT ALL! They expect a receipt from us but nobody in the world keeps receipts of every single clothing item they own in their closet. I could guarantee none you members of the Essence staff do so, either.nnWe’ve since sent a follow up email complaint and have not heard back from them. This is NOT how you run a business. Do better. I’ve been seeing a lot of complaints about the cleaning team in other Google reviews as well so maybe stop being so stingy for a big business and use that money for better training! :nnOverall, do NOT recommend for anyone who wants a safe accomodation where their items don’t get lost. There are so many other and better places to stay in Brisbane!nKind regards.

We had the worst experience during our stay at this hotel. This occurred recently in July 2024, when a bunch of my family and I’s clothing items got thrown out from room 508. I have already reported a complaint to the hotel staff for the loss of my items and all I have received in return are false promises, none of which have been kept.nnI travel often, so I evidently have stayed in many different hotels, yet this is the first time I have encountered such an awful experience, that is losing so many of my clothes. I stayed at this hotel not just for 1-2 days, but 3 weeks. That is not a short timespan, so I have spent a lot of money for my stay at this hotel. The amount of compensation I have asked for is not a lot compared to the amount of money I have given to this hotel for my stay. It isn’t even the money at this point, it’s about the commitment, responsibility, and communication from the hotel staff. It is how they promised to take action about the case, yet up until today I have not received any money nor have they gotten back to me with a solution.nnI will never forget the disappointing and horrible experience I had during my stay here.nnIt is true that at the beginning we were emailed with a statement that an investigation was underway, but after the investigation was completed and Essence stated that they would replace the lost items, there was no reality. We have sent emails twice on July 29 and August 17 for a resolution but both emails have not received a reply until today. The last email from Essence on July 26 stated that they Salman would transfer the replacement but until today there has been no action from Essence. We have to speak publicly like this because we have tried to contact via email since July 29 to make it more private but have never received a reply until now.

Stayed at Essence in Taringa now twice both trips for medical reasons needing to access the private hospital above. Very convenient as a patient. Reception staff have been very friendly and easy to speak with on the phone and in person.nnAlso needed to extend our stay last minute which they were able to do so.nFirst stay we had a queen size bed, so definitely recommend upgrading to the king as it was far more comfortable for us as a couple.nnMy only feedback is please consider more comfortable mattresses they are very firm. We bought our own pillows this time and like I said upgraded to king which was much more enjoyable.nFantastic overall. Will definitely stay again if needed and recommend.

Our stay was lovely but short, just one night Winter, around June, 2023. The person who really made it great was Shane! He helped us out with our luggage, room and making sure we were comfortable and taken care of. He was just an all around top bloke and we certainly hope he’s doing well. He was warm and funny, definitely made us feel welcome to the property.nnI marked 4 stars for this property specifically for the rooms. They are a good size and very clean but they have a lingering smell. I would describe it as hospital smell + old people hospice smell. For myself personally that was just a bit hard to handle. My mom, who was with me, had no issues at all.nnAlso our Uber struggled a bit with the location and knowing where is the actual drop off for the property. It is a residential area so I think signage could be more obvious to help foreign guests out.nnIf the smell description makes sense - then I would avoid staying here. Otherwise, go ahead. Great value for money.

We stayed here for our wedding, along with some of our guests. The staff were so accommodating and helpful. They provided us our own code to give guests to book under. The room was beautiful and we loved the views of the city. It was in a great location with train station next door and was so close to our venue. We were surprised to get back to our room and they had put a bottle of champagne and a candle in our room while we were at our wedding, it was a lovely touch. We loved staying here and will definitely be back!

Comment on this business

Map, Satellite View
Street View

Directions to Essence Suites Taringa with public transportation

Taringa station 70 meters

BRIP

BRRW

BRSP

CAIP

CARW

CASP

IPBR

IPCA

IPNA

IPRP

NAIP

NASP

RPIP

RPSP

RWBR

RWCA

RWNA

RWRP

SPBR

SPCA

SPNA

SPRP

Morrow St near Beatrice St 17 120 meters

414

433

445

N449

Walker St at Frederick Street 18 140 meters

414

433

445

R599

Moggill Rd at Morrow Street 17 210 meters

433

445

Moggill Rd at Taringa 19 260 meters

414

425

430

433

435

444

445

450

453

454

460

598