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Entrance J - Liverpool Hospital

  1. Liverpool

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Address: Liverpool NSW 2170, Australia
State: New South Wales
City: Liverpool
Zip Code: 2170


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Reviews
Thank you so much for all the nurses and doctors for their hard work and dedication. During my time here, I felt everyone was trying their best despite how overly busy it is. Staff were attentive and kept me updated throughout the whole process. Everything was explained clearly and nurses go beyond their call of duty at times. Thank you again and apologies for taking up your resources.
Nursing staff: great. Doctors: fantastic. Administration: absolutely horrendous. I was excited to be told by my surgeon this morning that I could go home early. Wheeled into the discharge lounge more than five hours ago, I'm still waiting - with no hint of anything happening over the next five hours.
I recently came to Liverpool hosptial as my daughter broke her arm. Before we were even seen a staff member offered her a bag of ice and organized the triage line so she did not have to keep moving. Once we were in emergency every single person we dealt with was so kind and caring towards myself and my daughter. Despite the ward being full and the staff being run off their feet they took the time to explain what was happening next and always had a smile on their face. All of the staff I had the pleasure of interacting with were a delight and a credit to the hospital.
Sat in emergency on 28th Oct from 9pm till 4am. Seen by a young Indian doctor who asked me 5 questions and let me go home. I was told there is no surgeons available over the weekend for blocked artery that I went for. I can barely walk and am in excruciating pain but it seems like these young doctors are fresh from the Uni and have no idea what treatments should be given. No pain killers or anything was prescribed or administered. Then this staff named Jess at the patient info counter with the worst attitude when we asked for our documents back. The ED was filthy with rubbish laying around on the floor. I was in so much pain to think about taking photos. Doc told me that my condition of blocked artery was serious as the clot can travel to my heart but he had no idea how to help me. Its a joke this place. When my daughter told them that she will take action if my mom suffers heart attack at home, the staff Jess said” yea no problems”. These people don’t work because they are sympathetic or passionate about their jobs, but they become nurses for money. Working in this profession myself for over 20 years, I was shocked at these staffs attitude towards people who are in pain. Remember no one wants to sit in ED just because they have nothing to do but because they are suffering so have abit of compassion towards the people. If you want to be treated with politeness then FIRST learn to be polite too. Its give and take. Waste of time visiting this hospital’s ED which I will never be doing or recommend anyone to do so. Shame on you JESS girl..
What a disgrace!! As soon as I walked in I see patients sleeping around with with fluid bags attached to their arms in the waiting room which no one came to check up on them! My relative was fainting next to me when i wanted to seek some assistance I had to wait so long for the nurse to assist me. As I was telling the nurse that my relative is fainting and can’t breathe, she kept insisting that we have to take a seat and wait. We then got to the emergency ward, which very sick patients were cramped up in one tiny room!! Every nurse walked right past the room and not even checking up on the patients. Absolutely disgusted and appalled!
A shame I couldn't give a higher rating for the majority of midwives in antenatal. Most of them were amazing besides a few. Reason for the 2 stars is because of my terrible experience with birthing unit reception staff the night I went into active labour. Long story short, staff were rude and turned me away because they said there was no room available. They didn't give an alternate solution but just kept saying, "we can't have her give birth in the waiting area" like where was I supposed to give birth? Out on the streets Aren't you called birthing unit for a reason? But no, that's what they just kept repeating while I was crying in pain from labour. Eventually a room became available and i went ahead and gave birth shortly after...but I wasn't impressed with the way they handled the situation so unprofessionally. I plan to have a homebirth or go to a different hospital if I do decide to have a second child. First impressions count and this surely left a bad taste in my mouth.
As a facility implemented to preserve life this place is absolutely appalling, and the NSW health department should be ashamed to call this facility a hospital. My father was here for a little over three weeks. During that time, he had excellent care from one particular nurse that genuinely cares about his very important role. The rest were absolutely disgusting. You have nurses prioritising their attention to wealthy dying patients in an attempt to get some money when they have passed while there are three other beds to attend with meal trays, used tissues, and gown / glove waste laying all over the place. I should not have had to finish work, drive to the hospital and then clean my father's room because your nurses refuse to complete all aspects of their role. My dad had food brought to him on four occasions I'm aware of when he was nil by mouth for surgery. You sure know how to psychologically mess with a person already in a challenging situation as it is! A bit of communication goes a long way! To top things off. I call the hospital to discuss collecting belongings after my father's passing only to be told they can't find any of his items. Ward 3A didn't have anything, nor did palliative care, so where did they go? It has not been three months since his passing, so you had no legal grounds to disregard the items! Not only do you have terrible practices, but you also have thieves in your facility! If you value, the lives and care of your loved ones. steer clear of this place. A formal complaint has been made to NSW health.
I recently came to Liverpool hospital as my son was having trouble breathing. After he assessed he was inside with a dr. Katie from the ER and nurse Sam who was the loveliest human I’ve met. All the nurses in the ER went above and beyond as my son had Pneumonia and they were so thoughtful and helpful throughout. After being transferred to the children's ward, nurse Ashley, nurse Ryan and all the attending nurses were amazing. God bless you and help you keep doing what your doing. Dr. Westphalen and nurse Rafia was so great. My son was in great hands and thankfully came out great and fully recovered. Please keep being great, and again thank you so much for making our 3 day stay be so great. Liverpool hospital should be paying nurses and drs more and not even hesitate to do so as they go through so much and to come back and do it again…. It’s amazing. God bless
Terrible service and speed, arrived at 9pm for an xray didn’t get brought in until 11:30, then proceed to take 3 hours no updates no results no nothing, then when going to ask the male receptionist how much longer it would take, turns out the paper for my X-ray sheet that I had handed him turns out he hasn’t even given in, then we proceed to wait even longer ended up leaving at 2:20 and when asking the female receptionist if she could send it to a gp all we received was attitude from her then she doesn’t proceed to say sorry for the wait no nothing she says if you want to go home then go. Absolutely horrible service no patients were taken in for a whole hour why work at a hospital if you can’t do your job change professions
No beds, not the nurse’s fault, hubs had to sleep on an examiner table and try not to fall. One of the nurses talking badly about the patient and partners this morning. All other nurses have been pleasant but one
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