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About We are a Hope Island based removalist on the beautiful Gold Coast. Our services include moving, packing and unpacking, storing, assembly and disassembly. Story A First Class Move is a Hope Island based removalist on the beautiful Gold Coast of Australia. We provide moving, packing and unpacking, storing, assembly and disassembly services local, country and interstate. A First Class Mission: Our mission is to give every customer a five-star relocation experience, encouraging and inspiring them through a worry-free move. A First Class Vision: Our vision is to operate at the highest standard of practice in the removal industry; we strive to move customers in a "first class" style, positively impacting them with our work that always exceeds expectations. About the Business Director: Steven May has had over 10 years of experience as a sole-trader, serving clients across a wide range of industries. Whether he is dealing with the independent customer or a large company consumer, Mr. May's unique professional approach is to always focus on building customer loyalty by providing excellent standards of customer support. Steve envisioned the establishment of "A First Class Move" after witnessing the difference that an employer's passion for the removalist industry can make to the customer's overall experience. He strives to create an employee culture that is not only positive and energetic but also promotes professionalism and focuses on gaining the customer's trust. There is no challenge in the industry that can prevent the owner from engaging in problem solving to guarantee optimum client satisfaction. Steve anticipates a fastidious growth for the company and is determined to use his optimistic approach to all facets of life to develop "A First Class Move" into a removalist business that gives the customer a five-star experience not just sometimes but every time.
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