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About We are Australia's first 100% customer owned bank. We're online Monday - Friday 8.30am - 5.00pm AEST. Story We are Australia's first 100% customer owned bank. We're online Monday - Friday 8.30am - 5.00pm AEST. Mission As Australia’s first customer owned bank, bankmecu is inspired to enhance the financial wellbeing of its customers in responsible ways. Description We are a new kind of bank in Australia – a 100% customer owned bank. This means we put our customers first because they also own the bank. We pride ourselves on personal service and we return benefits to our customers in the form of better interest rates and lower fees. We offer banking products and services that support our customers to achieve their financial goals while also helping them take steps to live more sustainably. We offer our customers a more responsible approach to banking. bankmecu encourages our customers to connect with us and provide feedback. However, bankmecu moderates content to ensure there is no slandering, false claims or abusive language and will remove such material. We will also moderate links to external sites and if we don’t endorse the content, we will remove the content. Please read, and exercise caution, when considering any external content. Please see our privacy policy at www.bankmecu.com.au/privacy Privacy Tips It's important that you stay secure online – bankmecu will never ask you to publicly share any personal or private details. Never share any personal or account details through public Facebook comments – we will immediately delete any comments or posts containing such details. If you wish to discuss personal details with bankmecu, please contact us on 132 888 or email mail@bankmecu.com.au"We started in 1957 as the CSIRO Co-operative Credit Society and have grown and evolved, joining together 72 credit unions and co-operatives to become Australia's first customer-owned bank. We changed our name to Bank Australia in 2015.We are owned by our customers, which means we don't answer to shareholders. Our profits are returned to customers through better rates and fees and our investments are used to create positive social and environmental change.At Bank Australia, we say our money is 'clean' because it is never loaned to industries eg coal, nuclear weapons, gambling, tobacco, live animal export that do harm."
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