Providing quality primary healthcare to the rural community in a professional, caring and compassionate manner.
FEES
Most consultations will be $70 (Medicare rebate $37.05).
For longer appointments, you will usually be charged $105 (rebate $71.70). Aged, disability and invalid pensioners seen between 9am and 6pm Monday to Friday pay $50 (rebate $34.50).
The usual fee of $80 (rebate $37.05) applies to everyone on Saturday 10am - 12 noon.
Transfer of patient histories will incur a fee.
CANCELLATIONS
The practice requires appointments to be cancelled no less than 4 hours prior to appointment time or a fee of $40.00 will be incurred.
PHONE CALLS / ELECTRONIC COMMUNICATION
You can contact doctors at this practice by telephoning during normal surgery hours or email the practice at [email protected]
GETTING THE RESULT OF ANY TEST OR PROCEDURE
Your Doctor will advise when they expect the results to arrive at the practice. Call the practice to find out your results and ask what they mean for your care.
REMINDER SYSTEM
Our practice is committed to preventative care. Your Doctor will seek your permission to be included in local, state and national reminder system. We may issue you with a reminder notice from time to time offering you preventative health services appropriate to your care. If you do not wish to be a part of system, please let your doctor or reception know.
MANAGEMENT OF YOUR PERSONAL HEALTH INFORMATION
Your medical record is a confidential document. We abide by the ten National Privacy Principles available at www.prvacy.gov.au/health/index.html
SMOKING POLICY
The practice has a no smoking policy
HEALTH COMPLAINTS ORGANISATION
Victoria- www.health.vic.gov.au/hsc/
NSW- www.hccc.nsw.gov.au
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