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EB Games

  1. Brisbane
  2. Brisbane Video Game Stores

Reviews, get directions and contact details for EB Games

EB Games
Address: 245 Albert St , Brisbane 4000, QLD, AU
Phone: (07) 3211 1454
State: QLD
City: Brisbane
Zip Code: 4000


Opening Hours

Monday: 08:00-19:00
Tuesday: 08:00-19:00
Wednesday: 08:00-19:00
Thursday: 08:00-19:00
Friday: 08:00-21:00
Saturday: 09:00-17:00
Sunday: 10:00-17:00

Update Info

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Reviews
The team at the bottom of myer centre are always so helpful. Have always been greeted with a smile and asked if I needed a hand with anything. Reason I keep going back to buy from there. Wish they matched games from a few other stores like HN but other than that all good.
The guy that served me was extremely helpful friendly and explained that when games go off the game pass I can just trade in my games for new ones love this store so happy it's my local no joke
Not a bad EB store. Staff were really polite and helpful. Lots of Zing Pop nicknacks floating around the store. Would have been nice to have more structure to their displays. EB is always a good place to bring teenagers with gift cards.
This Eb games was incredibly helpful, Got what I needed in matter of just a few minutes it took, They also are great people that was easy to talk to and had a great chat! Definitely recommend!
OMG! Hands up for the BEST Costumer service ever. Was attended by Robin, and he was so nice and kind with me and my thousand questions that I had. Love that theres still people like him with so much patience and knowledge happy to help a lost costumer. Important to mention that I went first to the other EB branch in Albert St and they were extremely not helpful and patience. Thanks so much Robin for your time !! You rock!
Rang a load of different stores looking for a particular game. This store had it, and was very pleased to triple check it and answer all my questions to ensure it was what I wanted. I was a bit clueless but they were patient and persistent in a way that didn’t make me feel like I was a pain in their side. Given the popularity of this game they could of dismissed me and sold it to anyone but instead they put it aside for me, and was happy to see me when I came to collect it. Great customer service.
The staff member on shift Monday 10th, was good. He offered me help. He was a great bloke to chat to and it made my visit even better. Had games in stock.
They didn't let me trade my games in using student ID. The official eb games website states you must be 17+ with a form of photo ID doesn't have to be only government. Yes depending on the state, the trading ID requirements differ, however for QLD you can use student ID as long as its Tertiary. check up the trading rules for QLD on the official eb games site. Even after explaining and showing the staff the official eb games site stating I can use student ID they still didn't accept it. I went to the the other eb game store in queen street mall just 2 minutes away from this store to trade in my games using student ID, no problems at all. They said I can use student ID and the other store was wrong & would call them to inform them. Mainly leaving 1 star because I was in the store for over 20 minutes and I feel like staff, especially the manager should know the trading rules.
A specialised game store can't afford to be cheaper than Kmart or big w. EB Games is unfortunately a kind of mafia. Pre owned games are more expensive than new ones in other stores. Good service though as they need to have sells and rip people off. But you should avoid to buy here any games.
For the team located next to Star bucks! Very amazing service from everyone here especially from Lyam & Christian! As soon as I popped in they were quick to helping me with what I had wanted and with an amazing attitude, professionalism and service! Definitely always going to be back anytime I need anything else! Will massively recommend to see them both anytime you’re in!
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