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Reviews, get directions and contact details for EB Games

EB Games
Address: 211 LaTrobe St Melbourne Central , Melbourne 3000, VIC, AU
Phone: (03) 9639 5399
State: VIC
City: Melbourne
Zip Code: 3000



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Reviews
Piper was super helpful but Scarlett refused to price match. I was waiting patiently in line whilst she took her time with the customers in front completely fine. Zero empathy. Seriously why is there no flex on price matching? I drove specifically to your store to pricematch. I had vouchers to use. Otherwise I could've just purchased it online and had it delivered free. Why would you not want the sale?? Maybe try to put customers front of mind rather than be stupidly and blindly 'by the book'. Seriously consider your stance on price matching. Everything is so much more accessible. You seriously do not need a business degree to see your sales will move to your competitors if you have price match policies that match only the stores in the 'CBD' that are in stock at the time of purchase. Not coming back until this changes. Hope you enjoyed your little power trip Scarlett :
decent but not all the staff seem well trained. When asked to price match some say yes immediately while others go ask their manager. Not many of them are very knowledgeable on products either.
They have a great selection of games as well as plenty of other merchandise, which takes up a lot of space, but doesn’t detract too much. The staff were knowledgeable and genuine when helping me to find the games I came in for.
Great store, Julian was really helpful in helping to decide on the topic of whether to purchase a regular or OLED switch and was very knowledgeable and friendly
Came in to buy a ps5 and some accessories for work and was just given a flat no we don't have any nation wide. I offered to pay upfront and wait as I needed to make the purchase in '22 but didnt need to receive it straight away. No alternate options given. 10 min later I bought it at JB hifi. Eb's was already waning and this just closes the door for me.
Worst eb games ever stuff no eye contact when saying hi how are you and only 2 guys there are actually awesome as they made me feel welcome like home and know how to treat customers its just i wish they were at different eb games but everyone else here needs to go under training because it's upsetting
Staff was amazing, would go back just to see them
It's EB Games, so like.. pretty limited stock at a 10% mark-up from regular price
Super friendly staff! I popped in a while back to look for some stuff I was after, and the guy working there forgot his name haha knew a lot about what I needed and made a bunch of recommendations which was cool too. I have to say the prices are a little high, since it’s an EBGames. But outside that everything else is cool. Gotta return soon!
Very friendly and knowledgeable staff!! Always love EB games store and it hasn't changed with this one bought my boyfriend and Nintendo switch OLED and a few other things! Good price and wonderful service!!
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