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Diamond Creek LPO

  1. Diamond Creek
  2. Diamond Creek Social Services

Reviews, get directions and contact details for Diamond Creek LPO

"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: Diamond Creek Plaza, 16/72 Main Hurstbridge Rd, Diamond Creek VIC 3089, Australia
Phone: (03) 9471 5835
State: Victoria
City: Diamond Creek
Zip Code: 3089


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
The service was great by staff, my only issue was with delivery driver who did not leave parcel although instructions were to leave at front door in front of CCTV camera. I had to go into branch to collect. I really don't understand this.
I have recently moved to the area and have had to use this Post Office. It has been an experience to see a community service such a disgrace to the word "service" and in fact they would not know what the word actually means. The staff there are so miserable and you feel like you are just adding to the misery by being served. Curly dark haired staff member is so rude and and it is sad to see someone so unhappy in their job. I will use another post office to avoid this one. Come on people pick up your attitude people do notice!!!!
Happy with all Post office, but this one DIamond Creek. Just because they are franchised, they make up their own procedure/ policy in order to maximise their profit. I have my own business, as a result I use my business post, where I can save some money, whenever I send parcels out. First of all, they have provided miss leading information, stating that my business post doesn’t save you money, it will work out same as pre-paid post. Secondly, they insist me to pay FULL PRICE for parcel post satchel, despite I have “my business post”. Otherwise, no service will be provided. This issue, has been escalated to the area manager. Thirdly, very poor customer service, they always look down at me, like I am owing them money. Definitely won’t recommend.
This is the worst Post Office. They are rude and make it as difficult as possible to pick up a parcel. Dark haired women who has been there for years have never seen her smile or friendly just always rude. Get out of the job if you hate it that much
Just Like to say thanks to the staff today for helping us with our Land title paper work could not have done a better job so polite to us and the other customers its a real credit to them should be on $100 an hour being so busy
worst customer service by one of the staff members here. Every single time without fail she is rude, doesn't smile and speaks down to me like I am an inconvenience. All I wanted to do was post something and she made me feel awful...yet again. I was in a good mood till that experience.
Fantastic Post Office! I’ve been using this post office since moving into the area and it’s fabulous. The staff have been very friendly and professional. Thank you!
Can't speak highly enough of the staff at Diamond Creek. Always polite, helpful, ready with a laugh to lift your day - couldn't ask for better. The level of expertise here given all the knowledge they have to have especially with things like passports, etc. is formidable. Brilliant team.
I’ve been dropping parcels off at the Diamond Creek post office for nearly 3 years and have always enjoyed the friendly banter and great sense of humour provided by the team. They are kept extremely busy but always have time to say hi and have a laugh. Thanks for for your great service. See you again soon.
Worst experience. Wanted to send an international parcel which I needed to be delivered before a specific date and with ability to track. The person serving me sold me a service assuring it will be delivered on time and I will be able to track it online. Turns out it not delivered on time and I cant track it. The service sold to me never had those features. I was mislead and misinformed into buying something I didnt need. Not pleased at all.
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