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Dan Murphy's Echuca

  1. Echuca
  2. Echuca-Moama Liquor Store
  3. Echuca-Moama Store
  4. Echuca-Moama Convenience Store
  5. Echuca-Moama Clothing Store

Reviews, get directions and contact details for Dan Murphy's Echuca

Dan Murphy's Echuca

Story

Whatever you’re looking for, whether it's tried and true, innovative or unusual, you'll find it at Dan Murphy's.



"Dan Murphy’s alcohol shop at Echuca is all stocked up and ready with a wide range of wines, beers, and ciders. You can get your favourite drink delivery near Echuca or drive to pick them up within 30 minutes from this store near you. Dan Murphy’s has over 240+ retail outlets spread across Australia and we guarantee the lowest liquor prices in all our stores."
Address: 166-168 Annesley St, Echuca VIC 3564, Australia
Phone: 1300 723 388
State: Victoria
City: Echuca
Zip Code: 3564


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews
Friendly, helpful staff. I can always find what I want at a great price.
Great size store cannot pass Dan's for low prices friendly staff.
Staff were very helpful and had good knowledge of what I was after.
Wide variety of choices and staff was very friendly.
I have never experienced such terrible customer service as I did at your Echuca store, particularly from the store manager, Miranda.nnOn Friday, 27/12, I purchased two 10-packs of mixed Kirin drinks at the advertised member price of $42. However, at the register, the price came up as $52.98, with a $2.98 discount per 10-pack for members.nnToday, I drove back to Echuca from Cohuna to address the issue at Dan Murphy’s. When I went to the register, Miranda asked if I needed assistance. I showed her the ticketed price, but her response was appalling. At first, she said I was wrong. When I showed her the ticket pictured above, she became defensive, making excuses and growing increasingly agitated.nnWhen I pointed out that the ACCC guidelines state the ticketed price should be honored, she claimed there was nothing she could do because “we are Liquor.” She then escalated the situation by threatening to call the police, accusing me of threatening her with the ACCC, which I found completely unwarranted. I calmly reiterated that I wanted a peaceful resolution.nnMiranda insisted that Liquor was above the ACCC, which left me confused. Despite her aggressive tone, I tried to continue the conversation civilly. She eventually offered to check the previous price points but reiterated that she would call the police if I “kept going.”nnWhen she returned, she showed me price points that did not match the ticketed price. I pointed this out again, and her response was shocking: “WHAT’S YOUR DEAL? WHAT DO YOU WANT? ARE YOU SHORT ON CASH? DO YOU WANT MONEY OR SOMETHING?” I was taken aback and replied in a calm and fearful voice that I simply wanted what was right.nnI then asked to speak to the store manager, and she claimed she was one of three. I requested the regional manager’s name, which she provided. Knowing the conversation was going nowhere, I thanked her and left the store.nnMiranda’s aggressive tone and demeanor left me deeply unsettled and created an unnecessarily hostile experience. I suggest reviewing the situation, including store footage, as it will show there was no malice or aggression on my part. This interaction has left a terrible impression, and I hope it is addressed appropriately.
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Dan Murphy's Echuca map

Directions to Dan Murphy's Echuca with public transportation

Annesley St/Pakenham St (Echuca) 40 meters
2
Sturt St/Pakenham St (Echuca) 100 meters
2
Pakenham St/Hume St (Echuca East) 250 meters
2
Echuca Station 290 meters
999
Echuca Railway Station (Echuca) 300 meters
Echuca/Moama - Melbourne Via Bendigo or Heathcote

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