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Cumberland Hospital Museum

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Address: Glengarriff House, Cumberland Hospital Psychiatric 11 Hainsworth St , Westmead 2145, NSW, AU
Phone: (02) 9840 3000
State: NSW
City: Westmead
Zip Code: 2145


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Reviews
My experience at PARINGA WARD was extremely unsafe and I am deeply concerned about the quality of care provided by this facility. Firstly, the staff showed no compassion toward patients and their lack of care has had a significant impact on my mental and physical health. I was incorrectly placed in a ward where I felt traumatised by my surroundings. I was verbally abused, pushed and threatened by other patients, and staff did not provide me with any support or protection. The facilities were horrible. The rooms were freezing and the mattress was extremely uncomfortable. The toilets were dirty and there were bugs flying around. When a patient vomited on the floor, staff cleaned it up with paper towels instead of using disinfectant wipes. Moreover, I was mistreated by a specific staff member named Rebecca Marasignan. She showed utter disrespect towards me and staff put me on medications without my knowledge. When I asked what medication I was being given, I was lied to only to find out when I fought for a copy of my discharge summary. In addition, I found a razor in the bathroom, which posed a significant risk to my safety. The behavior of other patients, including fights and screaming, made me feel unsafe and scared I have since been diagnosed with PTSD. Staff did not take adequate action to address these issues or ensure my safety. I also had food stolen from me and suffered torn ligaments in my neck due to brutality of the security staff Dereje Abetua is the name of the security guard who tackled me onto concrete when I tried to abscond and shook me like a rag doll then laughed. I am genuinely worried about the incompetence of the staff and medical “professionals” at this hospital. I have contacted the Health Care Complaints Commission who have been assisting me in attaining an apology for what cannot be ignored or questioned due to falsified information in my discharge summary. I hope that this complaint will lead to improvements in the quality of care provided by this facility and the removal of staff members who are not suited to this profession! This is only a fraction of the information and I acknowledge that working in a public mental health facility is difficult and our health system is underfunded, however, compassion and honesty cannot be hard!!!
I was scheduled here for two weeks earlier this year because of lying neighbours, emergency service workers and staff. The psychiatrist assigned to me is related to my neighbours and provided them with info I told her in confidential sessions. She had me undergo unnecessary tests to try and find something that she could use to diagnose me with a mental illness I do not have. If you are a Freemason victim like me, then God help you because nobody else will.
The wait can be long so be prepared, but the nurses were very caring and checked in on us if we needed anything. Suggest getting a pcr test before coming in to avoid having to wait hrs for the results then to see a doctor.
ANTIPSYCHOTICS AND ECT DOES NOT BENEFIT THE PATIENT it only benefits the lazy humans surrounding them. AND SHUTS UP ANY QUESTIONS FROM A INTELLIGENT HILLARIOUS ECCENTRIC ARTISTIC PATIENT. UR FAMILY WILL BE MOCKED & IGNORED WHEN BEING A WELL SPOKEN CIVIL POLITE PATIENT.Instead of talking to your loved ones Dr Sylvia barber mocks and intimidates patients & staff and ignores families simple questions. SYLVIA BARBER is obsessed with abusing and resuscitating our mothers fathers sisters &brothers with 100s of SHOULD BE LAST RESORTdangerous E.C.T CYCLES with INTENTIONAL broken promises to release her patient 24hrs later. Sylvia wants all of our loved ones to forget absolutely everything including their own reflection.& including simple mathematics and basic but essential motor skills and should be investigated for her wreckless inappropriate behaviour. Can Someone please teach Dr sylvia barber Healthy body healthy mind Sylvia barber is a gluttonous greedy swine.
I called them for information about the visiting regulations , the staff that answered was very rude, she sounding angry at me for not knowing the hospital's admission system process. Totally unhelpful and condescending.
Excellent nursing staff but very poorly staffed with qualified doctors at critical times and limited approach with little attempt made to provide dietary support to correlate with an appropriate diet provision that supplements mental health treatment and recovery. Poorly cleaned and requiring significant upgrade of comfortable bedding, temperature control, room for patients to exercise and incorporate a wholistic approach to recovery. No induction provided to patients about location of essential facilities and poor provision of treatment plans and communication with patients and families in treatment plans.
Do not recommend. my mother in law was in for 6 weeks and came out 10x worst then when she went in. She was sent home with none of her belongings she went in with as staff managed to lose all of her stuff including; clothes, perfume, makeup ect.. they also failed to inform us that she had caught Covid whilst in hospital. We only found out she had Covid because when she got out we had her tested so she could go to another hospital and the test returned positive. To say we are outraged is an understatement.
It’s actually worth paying to go to a private specialist. I found a private specialist in Lane Cove who often sees me through Telehealth appointments and made a huge improvement for my health. I was even shocked when the doctor I had sessions with at Cumberland had numerous reprimands with The Medical Board. The staff also kept involving my father in my care - despite the fact my husband is my next of kin and that I wanted my father out of my health care. My husband encouraged me to withdraw from Cumberland’s services as I was getting worst, not better. The staff at Cumberland are inexperienced and simply wasted my time.
Cumberland Hospital is an incredible organisation full of top people that care about the well being of their patients. I know quite a few of their staff behind the scenes have the inside view of this organisation; and it's wonderful. It has a top working culture, great facilities, the management care and the staff put their patients first. There is also lots of incredible gardens and heritage listed buildings too that make it an amazing place to see and experience. Great people and LOVE THEIR WORK!
A huge Thank You to the medical staff for your firmness and assistance. Thank you for providing ECT and sorting out medication combinations. I had a family member admitted for 3 months and your systematic approach steered him to a much better place emotionally, you basically cared him back to life. Thank you!
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