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Flight Centre Watergardens - Cruise

  1. Taylors Lakes
  2. Melton Travel Agency

Reviews, get directions and contact details for Flight Centre Watergardens - Cruise

Flight Centre Watergardens - Cruise
"As part of Australia's largest travel agency, Flight Centre Watergardens is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information."
Address: Shop 128, Watergardens Town Centre 399 Melton Highway, Taylors Lakes VIC 3038, Australia
Phone: 1300 319 026
State: Victoria
City: Taylors Lakes
Zip Code: 3038


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
No one answer the calls. Calls eventually get disconnected after sometime. Can’t get any response from any staff without an appointment. Not really a customer focused company.
DO NOT GO HERE!! Flightcenter watergardens is an absolute scam, the captains package is a scam, the currency exchange is a scam, and the staff are extremely rude and incompetent. They will also ghost you when you try and chase up the refund they owe. Clearly I am not the only one who feels this way considering the multitude of bad reviews. What a joke of an establishment, if I could give it 0 stars I would. Staff needs to be fired and replaced immediately.
Was told to been on a Saturday you have to make a booking so me and my son make a booking when our time came to be seen 1 of the staff members friends walked in without a booking and took our spot the staff had told them he wasn’t busy I was sitting right there heard the whole thing. The hype of booking a trip on the day was gone.
Shabby customer service. Arrogant, sarcastic and dismissive attitude from 'consultant' who preferred to 'not know' who I was when I arrived 5 mins late due to unavoidable delay.
I had very bad experiences with flight centre what happened was I was waiting for refund the air way was approved my refund and the flight center they told Me to wait up to 10 weeks and it will be my account but still not in my account I call them again and again nobody answered my call they finely answers my call the tell Mr 10 working day it wi" lol be in my account but still I haven't got it they are peace of shut don't u ever plan to go fight center cuz since they are not doing their job properly
Went in for some general advice before booking a big trip and got nothing from the travel advisor. Just made to feel like I was putting him out and wasting his time.
Poor service not accepting walk in after 11 when you get there at 11.15 must make appointment
Seriously, big mistake using this company. Calls are not returned, staff unhelpful. Massive staff turnover, called twice to speak to our consultant no return call sent email only to get email saying he had left, was not told that when called originally
This is exactly why Flight Centre Watergardens has bad reviews. Went into store to ask for a booklet on Sydney to be told they don’t have any and to download it from the website. Called a few days later to get assistance and recommendations on accomodation as we have never been to be told all consultants are busy, no one is available for appointments for a further 2 weeks and go onto the website for any recommendations. Not helpful at all and a waste of time. Terrible customer service and a no care factor for customers.
Booked a holiday package to Fiji with this branch, my first mistake!!! I call a number of times and left a message but no one returned my calls, worst we were booked to see Isabelle Riad today at 11:00 am to picked up our itineraries. She said that she will be available on Anzac day where we pre warned her that it is a public holiday, sure enough we are here at 10:00 am and was welcomed by the announcement that they will be opening at 1:00PM, would it not be good if they call us to inform that our meeting has to be rescheduled? We have already paid in full and very much disappointed with the way we are being served… will not use this company anymore…!
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