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Cotton On Mega Store

  1. Adelaide
  2. South Australia Clothing Store

Reviews, get directions and contact details for Cotton On Mega Store

Address: 97 Rundle Mall, Adelaide SA 5000, Australia
Phone: (08) 8227 2361
State: South Australia
City: Adelaide
Zip Code: 5000


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Terrible customer service experience at TTP Cotton on kids I would like to make a formal complaint on a staff member ( name unknown) who is working at tea tree plaza cotton on kids store on 28/11/2017 around 1200. I came in to the shop with my husband and children, wanting to have some kids clothes returned and purchased. We were first in line, after we explained to the sales person what we needed, she said to us it was going to be a long time for her to serve us as we were a bit complicated. She then asked us to wait aside until further notices. My husband agreed. There was a long line in the shop , at least another 7 more customers behind us with lots of clothes waiting in line. We waited and waited, the children started to get grumpy. I then asked the sales person when can we get served? She then replied it is best that we come back later. ( in 1 and half hour) I then became very frustrated, i asked her why she couldn’t serve us just because we may take a little longer than other Customer? It should be a very simple process, return a few items and purchase a few items. ( we have around 10 items) Times wise Shouldn’t be much different to any other customers who may have 20 pieces of cloths to purchase. Which will then be times 7 customers we have to wait for.Especially We were in line first. She could not give me an answer apart from that we will take longer. Not until I said to her I would like to speak to her supervisor, then she agree to serve us with a bad attitude. I know during Christmas time it can be busy and overwhelming for sales people, but my frustration was that I do not understand the rational and logic behind this scenario. So does it means anyone who may take longer should be penalised at cotton on ? had to wait for other “easy “customers to finish first? Regardless who is waiting in line first? The particular sales person were very unhelpful and unprofessional. We were very disappointed and will not come back to TTP store again.
7 years ago (28-11-2017)
booooring! the clothes didn't even fit me!
7 years ago (02-01-2018)
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