Committed Cycles

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"Trek Bicycle Cannington is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the perfect place to gear up for your next cycling adventure!"

Address: Unit 2 1440 Albany Hwy , Cannington 6107, WA, AU

Phone: (08) 9458 7716

State: WA

City: Cannington

Zip Code: 6107

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Reviews

We have been looking around for a while hoping to get suitable bikes for the family while Mark is there giving the best advice and giving A-Z customer service and making shopping really easy. We are truly satisfied with the purchase there!

So refreshing to phone a business and have the call answered by an absolute professional who sounded like he knew what he was talking about. Even better when you arrive to receive outstanding service backed up by clear knowledge & advice. The boys were amazing from start to finish rebuilding my bike and giving it a top notch service and even though it’s near on four years old it looked brand-new when I was rolling it out of the shop and preformed like new all weekend.  Cheers for the excellent service lads you’ve won my business and 100% loyalty I’ll be back………

Trek Bicycle Cannington are impressive for a host of reasons.  Paramount is the friendly, knowledgeable and competent especially when servicing and mechanical work on ones beloved bike staff.  Furthermore are the great bikes and merchandise, reasonable prices and clean, well laid out store.  Services and work is also fast, ready when promised and reasonably priced. Ian

I can only say the service I received today was most impressive. Mark was helpful, informative and extremely efficient. From the first call to delivery of my bike to my home the same day I was blown away. Top rate experience and will certainly return for servicing and new purchases. Thanks Trek Cannington

Service was great got things fixed under warranty which I  was happy to pay as the trek rail 7 does some hard work. The guys did a service fitted a new chain. Also did the rear bearing under warranty. Couldn't be happier. Thanks again

Above and beyond customer service. So happy with the product too, I’m not an expert on bikes but comparing this from the bikes I see in other shops, I’m so happy with the purchase I made, well built, good quality parts and not as expensive as I thought it would have cost me to get this. Cliff is amazing helping us make an informed decision.

Spent some time looking at the bikes in this store. The staff were very welcoming and informative. They even offered for me to try the bikes that were the most suitable for me. A beautiful spacious layout with plenty of bikes for a variety of uses and budgets. Plenty of parking right near the door and easy to locate.

Wouldn’t bother with this place. Terrible shop. Went in last week to buy a bike. Didn’t get approached despite being the only customer in the store, for more than 10 minutes. I eventually went looking for someone who reluctantly helped. The information he gave was fine, but he wasn’t interested. I wanted to buy a $1000 bike with multiple accessories which he said “I can’t have today because it’s not built but I can come back during the week”. I was frustrated that I couldn’t walk out with a new bike. I gave my details and left a bit annoyed but understood. During the week, I get a call saying the bike I wanted is in and built to which I said I would be in either Thursday night or the weekend, only to learn they aren’t open past 5 on Thursday anyways. I went in on Sunday to buy the bike I asked for, only to find out they sold it the day before. The same sale rep wasn’t even sorry, didn’t offer any other solution other than ‘wait another few days’ or ‘buy the other colour I don’t want’. Why not offer me the other colour with a free drink bottle or something to show a little sympathy but instead, nothing. Just poor service.. surprised this place has 4.8 star reviews..

This is my first Trek bike in my family. We are  happy to ride this bike. Also Very good customer service . Thank you for delivering the bike to our home .Appreciate Cannington Trek.

The staff here are extremely well versed on the product knowledge as they know everything, and I mean absolutely everything, there is to know about their offerings. We bought this Marlin 7 for my son without being able to see, touch or sit on the bike...we bought it because of the quality of sales staff. At every interaction we had with staff from both Cannington and Joondalup branches, we had nothing but professional conduct and exemplary service from every single one of them. Well done. Would definitely recommend seeing them if you’re in the market to buy a bike.

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Reviews, get directions and contact details for Committed Cycles

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