Collingwood Post Shop

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"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."

Address: 186-188 Smith St , Collingwood 3066, VIC, AU

Phone: 13 13 18

State: VIC

City: Collingwood

Zip Code: 3066

Opening Hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00

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Reviews

There's two staff we have dealt with who have been phenomenal. One had helped take my passport photo and the other tried to help with what points of ID I need for a new passport application. Because all my belongings were stolen, I barely had anything but they tried to help me where they could and were very informative of the entire process. We appreciate how friendly they are even when they're so busy all the time. Good job!

Had the most amazing experience at this particular post office today. I want to sing Vanessa praises - she was extremely helpful and insightful. Thank you so much

horrible attitude and lack of customer service skills. I think it's time Aust Post head office start making some improvements, it's bad enough that their deliveries aren't up to scratch, I don't think they can afford to have customers service officers with low customer service skills.

Raj helped me out so much with organising my passport and a new photo as another post office took the wrong ones, everyone at the smith street office was super friendly and helpful!

David was very helpful and informative. Made my post experience very smooth and easy. Great quality staff

Went in for a working with children’s check after carefully looking on the auspost website what documents I needed to take with me. Went in and had a lady try and convince me that these points of ID weren’t enough because she simply couldn’t be bothered doing it. Not to mention her sour attitude. Clearly had a power-complex over the younger staff working there.

I actually love the staff at this post store. They are fun and unique. In particular there are a couple of ladies one who calls you Darl - she’s fabulous  and an Asian gentleman who are just so lovely funny and have the best vibes. Super chill and helpful.

I would give no stars if I could they have such rude customer service. Was paying a bill for my mum was overdue by a day she didn't say anything and overcharged me for paying it late. At least communicate it so I am able to know that you are charging me an extra fee. AND just be polite about it. There is no need for attitude. NEVER go here just go to the one in Fitzroy or Johnson Street.  Also a note to management retrain your staff. Even a child could give better service.

Could definately use some more staff but David and Bertie were so helpful and patient with me trying to post numerous presents to different locations. Felt like good old fashioned service and gave me confidence I got the most cost effective options.

So slow. I’ve been waiting for ages. Never come back to this post

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Collingwood Post Shop

Reviews, get directions and contact details for Collingwood Post Shop

Opening Hours

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