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Coles Supermarkets

  1. Mackay
  2. Mackay Convenience Store

Reviews, get directions and contact details for Coles Supermarkets

Coles Supermarkets

Story

Welcome to Coles Mackay. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: 78 Sydney St, Mackay QLD 4740, Australia
Phone: (07) 4940 0200
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
We were served by Georgia today and she was lovely.nShe made my day, telling me I only look like I'm in my 20's as I'm celebrating my 50th birthday. She noted my husband has an issue with his arm, politely asking about it and then asking if we needed help with the bags. She made sure the bags were not to heavy. Was quick, even was quickly helping the girl in the checkout next to her.nIf all your staff were up to Georgia's standard I'd shop there all the time.nGo Georgia's you should be proud of yourself.
Just popped in quickly this afternoon and we were browsing cheeses when we were approached by lovely, senior, male crew member to tell us about the marked down pizzas. I've encountered this gentleman before. He is always so friendly and helpful. Cole's management give this gentlemen a raise.
There is a good variety of stock at this store and is ideally located in the centre of Mackay's central business district making it very convenient for local working professionals on their lunch breaks, tourists, backpackers and Holliday makers alike all conveniently within walking distance.nSome of the negatives : There are staff who behave quite unprofessional and inappropriately. Their dismissive and disrespectful attitudes aren't compatible with customer facing, retail employment. It's become apparent unfortunately too that this appears to be a pattern that is similar to their Canelands store's flaws-which is easily rectified through appropriate channels by leadership of their teams. The company as a whole Mackay, has been falling short in addressing these points.nThe store's freezer aisle -which smells of urine, is in itself, only indicative of the lack of care toward providing customers a good shopping experience for example. The smell is actually nauseating and been present for more than 6 months.
Hello, I like to express my disappointment for this Coles, Sydney street, for some time now. The floor staff are very rude and unwilling to help. They are very hard to find, and when you do, they can sense you want help and disappear. The check out staff and the deli are exception, they are polite and helpful. I would appreciate a better attitude towards helping and being polite to your customers. Sincerely John Lincoln.
I like the Fruit and veg section.nLooks nice when I walk in.nOverall, I can find what I want and the staff are friendly.
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