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Reviews, get directions and contact details for Coles

Coles

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Welcome to Coles Coolum. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: 19 Birtwill St, Coolum Beach QLD 4573, Australia
Phone: (07) 5343 0000
State: Queensland
Zip Code: 4573


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
This store is terrible!! No tags to compare prices of eggs and toilet paper.nThe vegetable quality is low such as soft onions brown on the inside, unripe over priced tomatoes. Your choice is so limited mostly Cole’s low quality brand. Watery meat. Don’t bother trying to find service it’s not there as they’re understaffed. Don’t go to the service desk unless you have 20 minutes to spare. The staff are nice but not enough of them. Get meat from a real butcher, groceries from the green grocers and bread from a real bakery. Overall off day the quality of their food is very poor. Double thumbs down for this store
I will start with that Fraser is an excellent example of what customer service should be in supermarkets to which these days are non existent. I visited Coles Coolum after work to get some fresh dog food. The fridge was empty. No signs saying out of order management issue or seek assistance from a team member, which would have been helpful to know.nI approached Fraser who at the time was filling selves. I asked if they had ran out of product. Fraser asked what brand and product I was after and asked me to wait while he had a look. Fraser came out of the stockroom with exactly what I was after. What made my experience perfect with Fraser was the can do attitude, politeness and genuine want to assist. I told him he was amazing for this and he replied “you are very welcome and I hope you have a good night”. What a gentleman.nWell done Fraser and thank you.
Monday 11th August..Absolutely the most unhelpful manager I have ever come across...unbelievably terrible customer service!!..did not want to know...like really lady!! Wake up Coles HR.
I would like to thank Bailey for his excellent customer service. I had to purchase some items for my injured neighbour and there were articles I had no idea of where they would be found. He whizzed around in no time as he knew where they all were.Not enough can be said of his attentiveness and great knowledge of the store.Please pass on my sincere appreciation to this wonderful young man.Kind regards Baz.
After 2 weeks still not pet food fridge. No checkouts open, no one to help. They have just won wollies another customer.
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