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Reviews, get directions and contact details for Coles

Coles

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Welcome to Coles Alice Springs. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: Bath St & Gregory Tce, Alice Springs NT 0870, Australia
Phone: (08) 8952 5166
State: Northern Territory
City: Alice Springs
Zip Code: 0870


Opening Hours

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 10:00 PM


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Reviews
Apparently you have to pack your own bags at a checkout that has a person serving you. The checkout male that served me looked like he didn’t want to be there, no greeting absolutely nothing, no eye contact. The store itself was well stocked.
The process of click and collect needs to be reviewed and improved on by management. There's usually a longer wait, sometimes no one answers the phone, and the way the driveway is set up is an accident waiting to happen.nHowever, the individual staff are always lovely, patient and helpful. Nikita on customer service desk today got onto an issue very quickly, and another staff member who wasn't even working saw the long line of customers at click and collect and came into help.
Yesterday at 3pm Poor customer service. Only one check out open, busy time of the day with shoppers everywhere. Had to go and ask a staff member to open up more check outs after about 5 minutes one open up. Obviously the manager here is more worried about saving money than his/her customers. People were getting angry. Shop some where else.
Went in there today instead of click and collect. Why on earth would you go full self serve! What about people off stations who have multiple trolleys of food. When we did get the 1 and only long checkout opened for us we had to pack our own groceries. Will not shop here again.
Well stocked. Helpful staff. One level. Parking could be a problem depending on the time. Earlier better.
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