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Clayton RSL

  1. Clayton
  2. Clayton Restaurants
  3. Clayton Jazz & Blues

Reviews, get directions and contact details for Clayton RSL

"The RSL was established in 1916 by soldiers returning from Gallipoli their aims were simple. They needed to preserve the spirit of mate ship formed amidst the carnage of horror and battle. To honor the memory of the fallen and to help each other in their time of need and this is still today the underlying philosophy of the RSL."
Address: 165 Carinish Rd , Clayton 3168, VIC, AU
Phone: (03) 9544 1035
State: VIC
City: Clayton
Zip Code: 3168


Opening Hours

Monday: 10:00-11:00
Tuesday: 10:00-11:00
Wednesday: 10:00-00:00
Thursday: 10:00-01:00
Friday: 10:00-02:00
Saturday: 10:00-01:00

Update Info

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Reviews
Arrived early and was able to order lunch at 11.30. Seniors 2 course meal $18. Excellent food choices. Very friendly staff, efficient and clean surroundings. Both our meals were delicious and plentiful ,more like a general main. Salmon was outstanding. Def will return.
Sitting at our table before getting our meals 3 girls behind counter 1 girl brings back a plate from a table 2 girls followed. I'm sure there was things to do. Orded chicken,mushroom and bacon risotto. Was very salty and no bacon...had shredded ham. Sorry if it's supposed to be bacon then serve it with bacon not ham.
POOR CUSTOMER CARE FROM THE 2 LADIES AT THE FOOD ORDERING AREA.on 21/4/2023 Food was served, Roast for the day,potatoes and chicken stir fry had too much salt, talked to service ladies they ignored and carried on with their duties, I went to the counter tried telling them, the food had too much salt. The lady replied " We didn't add salt and there is nothing we can do " I requested to speak to a senior person ,they laughed and continued with their work. I waited at the counter until i went back to my seat. One of the ladies from the bar area came to my table and apologized and offered an alternative. One
THE MOST ABSOLUTE WORST EXPERIENCE IN SERVICE. RUDEST CHEF. ZERO STARS. Went for a celebration dinner with family. Had good experience couple years ago. NOT THIS TIME. Booked in advance. Waited for over 15 minutes, and no one even acknowledged us 3 staff members at the bar saw us, but we were ignored. Eventually sat down at some tables, we have grandparents with difficulty standing for a long time. Still no one came. There was a big event, but no one told us. We ordered our food at the cashier and paid in advance. Still no one suggested anything, they just took our order. After 45 MINUTES, the teenaged cashier came up to us and said food will take another 15 minutes. It took ANOTHER 45 MINUTES FOR THE FIRST MEAL. This was now almost 9pm. The food came one at a time, over a span of AT LEAST half an hour. We had waited for around TWO HOURS. Grandparents were hungry so they ate even though they didn't like the food. My food itself wasn't too bad, but some of the other food was terrible! The Nasi goreng tasted like soap maybe they didn't clean the plate properly?, Grandad's steak was undercooked. Everyone was upset. We complained and the chef offered free dessert, but given how terrible some of the food was and that the service was atrocious, we decided to pass. The manager wasn't in, so we left a contact number and she phoned us the next day. Here's where it gets worse. No one expects the food to be exceptional and working in customer service myself, I understand the pressures of dealing with high volumes of people. But the fact that no one came to manage our expectations or inform us of things in advance is bad enough. So the GM passes on my contact details to the chef A WEEK AFTER WE SPOKE. She had promised she'd call back but I basically had to call THREE times to get an update. Basically handballed me to the chef they contracted, relinquishing all responsibility. The chef finally calls me and was ABSOLUTELY RUDE. At first it was fine, he said sorry and I said I understand it wasn't ENTIRELY his fault, as service was poor and there was no management that night. He claimed that we had not complained about the food that very night. When I reminded him we did, he said the person in charge that night told him otherwise obviously a lie, he offered dessert at the end of the night because we were unhappy. He then had the AUDACITY to ACCUSE US of only making this complaint because we needed the money. Sure, a lot of money was spent that night, but would have happily paid double for good food and service. He kept asking what I wanted I said a refund, even though he already knew this to which he repeatedly told me it's not possible. When I ask why, he has no reason to give also he OWNS the catering business. When I ask what solution will he provide, he said it's already solved and "I don't know why you are carrying on about this, now it's been more than a week" to which I said we complained that same night, spoke to the GM the next day who took a week to finally give us an update. I asked him what solution he was referring to and he couldn't answer. By now he had RAISED HIS VOICE over the phone. He got even more hostile after I asked for his name which he refused to give perhaps not wanting to take responsibility or feeling scared for his reputation Honestly, if he was in the right he shouldn't have behaved that way. I told him I will leave a bad review to which he basically welcomed me to. Overall, worst experience. GM made a lot of excuses, handballed to the contracted caterer, but at least she wasn't rude. The chef on the other hand is another story. Working in customer service, I understand that the most important thing a customer wants is respect. I clearly did not feel respected, and if he was working where I do, he would have been sacked for the tone and attitude he gave me. Even though I don't know the chef's name, his company is called D AND K CATERING PTY LTD. Rest assured, if I know any restaurant hiring them, I will DEFINITELY NOT attend. ZERO stars.
Specials on every day at food venue are good value for money.
Friendly service as always, good food at a fair price
Seafood banquet is great value for money, become a member and earn credit and discounts on everything from food to drinks.
Came here with some family for a feed! Bar-pokies-gaming area very nice, spacious.. Food was fantastic, had an array of meals and desserts, very good prices and didn’t expect a “ pub “ to have such great food! Props to the chef’s! 10/10 for me, would definitely come again & recommend to others!
We had a nice meal at Clayton RSL, we farewelled my mother-in-law and said goodbye at the cemetery.
Past dining at the Clayton RSL was at least 4 stars.. not today.. Love the warm bread normally served before the meal.. it didn’t come.. asked for it and it was served to another table looked like on purposethe patrons on that table were waiting for dessert… The bread actually came after our meals were served.. Food was average versus the past which was tasty.. Waited 15 minutes after our meal for dessert.. it didn’t come… Asked for it at the counter and was handed the dessert over the counter.. Dessert was substandard too… Really like the Clayton RSL which we frequent as much as we can but felt let down today…
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