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Cherden Automotive Services

  2. Tullamarine Car Repair

Reviews, get directions and contact details for Cherden Automotive Services

"AutoRepairGroup is de expert voor alle carrosserie schade in Heverlee Snel hersteld Smart Repair Levenslange garantieKom bij ons langs voor alle herstellingen aan uw wagen. Je kan gratis een offerte aanvragen op onze website."
Address: 8 Assembly Dr, Tullamarine VIC 3043, Australia
Phone: (03) 9330 1992
State: Victoria
Zip Code: 3043


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Reviews
I gave my car to Carglass for touching of the bumper of my car which they told me that it will be ready in 2 days. The final day was Friday but car was not ready however, I have asked them if I can pick up as such because I had to drive abroad. They agreed to give the car and told me that I can pass by anytime to complete the remaining work polish of the affected area however, I told the guy that I will come on Tuesday but could not make it. I visited on Thursday - they completed the job but did not clean the car as they would do normally after completing the job. When asked more than once, the guy told me that technicians are very busy so it is not possible to clean the car. So, 1. They did not keep up the deadline of delivering the car within the agreed time frame and also 2. Did not complete the job which, to my understanding also included cleaning after the repair. They maintained my faith that Belgian companies are simply not familiar with the word "customer service" and "customer satisfaction".
kind reception and engineers. I am satisfied.
The receptionist in there is very kind and helpful.
Nice and fast service
Topservice! Bij het vervangen van mijn achteruitkijkspiegel. We zijn op een vriendelijke manier ontvangen en zeer snel geholpen. Een dikke merci en zeker een aanrader! Translated by Google Top service! When replacing my rearview mirror. We were welcomed in a friendly manner and helped very quickly. A big thank you and definitely recommended!
Wat een slechte ervaring en bar slechte service. Ik wou een offerte hebben om mijn auto te laten repareren, dus ging ik eerst naar mijn garage van Carglass in Herent, waar ze zeer vriendelijk waren en me meteen doorverwezen naar de garage in Heverlee "ze gaan u daar zeker helpen meneer". Daar aangekomen moest ik 50 euro betalen voor een offerte te laten maken iets wat dus 10 minuten in beslag neemt. Maar de vriendelijke meneer aan de desk zei van dat ik het best via de website defoto's doorstuurde en dat het dan zo wel gratis was. Ik vond dit allemaal al zeer vreemd en bizar, dat als er een klant daar staat die nog is online foto's moet doorsturen om er dan de volgende dag terug te staan. en ook de eerste indruk van Carglass was al helemaal beneden pijl.; Dus de dag erachter TERUG naar Carglass. 5 minuten alles opgeschreven en klaar. Dit was 16 septemeber, ik WACHT NOG ALTIJD op mijn offerte, meermaal al gebeld naar Carglass waar ze mij verzekerde dat het vandaag of morgen nog verstuurd zou worden, wel na 3 weken acht ik nog altijd. WAARDELOZE SERVICE en mij zien jullie nooit meer terug. Translated by Google What a bad experience and bad service. I wanted a quote to have my car repaired, so I first went to my Carglass garage in Herent, where they were very friendly and immediately referred me to the garage in Heverlee "they will certainly help you there sir". When I got there I had to pay 50 euros for a quote something that takes 10 minutes. But the friendly gentleman at the desk said that it was best to send the photos through the website and that it was then free. I found all this very strange and bizarre, that if there is a customer who is still there, they have to send photos online to be back there the next day. and also the first impression of Carglass was completely below par.; So the day after BACK to Carglass. Write everything down in 5 minutes and you're done. This was September 16, I'M STILL WAITING for my quote, several times already called Carglass where they assured me that it would be sent today or tomorrow, well after 3 weeks I still think. WORTHY SERVICE and you will never see me again.
Vriendelijke ontvangst en vlotte bediening Translated by Google Friendly welcome and smooth service
Vriendelijk en professioneel verder geholpen, geen lange wachttijden voor herstelling. Translated by Google Friendly and professional service, no long waiting times for repairs.
Op 3/8/18 plaatst Carglass een nieuwe voorruit. Hierbij beschadigen ze het dashboard, de GPS-antenne connectoren en plaatsen ze de voorruit scheef. Carglass betwist zijn aansprakelijkheid. Expert rechtsbijstand en expert Carglass bevestigen dat de schade het gevolg is van het plaatsen van de ruit. Op 25/3/19 wordt uiteindelijk een afspraak gemaakt voor het herstellen van de schade en vervangen van de ruit. Deze afspraak wordt op het laatste moment verplaatst naar 29/03. Toen bleek dat ze de ruit nog moesten bestellen. Nieuwe afspraak op 08/04. Deze blijkt niet te zijn ingeboekt. Er wordt een nieuwe afspraak gemaakt voor 16/04 niettegenstaande dat er nog 7 afspraak mogelijkheden zijn op 09/04 in de namiddag. Herstellen blijkt moeilijk te zijn voor Carglass, hun aansprakelijkheid toegeven nog moeilijker en een afspraak inplannen is al helemaal onmogelijk. Na 8 maanden wachten en van het kastje naar de muur te worden verwezen ben ik heel boos op Carglass. Translated by Google On 3/8/18, Carglass will install a new windscreen. In doing so, they damage the dashboard, the GPS antenna connectors and place the windshield at an angle. Carglass disputes its liability. Expert legal assistance and expert Carglass confirm that the damage is the result of installing the window. An appointment is finally made on 25/3/19 to repair the damage and replace the window. This appointment will be moved to 29/03 at the last minute. Then it turned out that they still had to order the window. New appointment on 08/04. This appears not to have been registered. A new appointment will be made for 16/04 despite the fact that there are still 7 appointment options on 09/04 in the afternoon. Repairing appears to be difficult for Carglass, admitting their liability even more difficult and scheduling an appointment is even more impossible. After 8 months of waiting and being referred from pillar to post, I am very angry with Carglass.
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