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Chemmart

  1. Ashburton
  2. Ashburton Pharmacy & Chemists

Reviews, get directions and contact details for Chemmart

Chemmart

About

Healthcare and Pharmacy needs

Story

Wellbeing Services:
• Blood Pressure Testing
• Bowel Screening
• Cholesterol Testing
• Diabetes MedsCheck
• Diabetes NDSS Agent
• Flu Vaccine
• Health Check
• Home Medicine Review
• Impromy Program
• Medical Certificate
• Medicine Manager
• MedsCheck
• Pain Check
• Return of unwanted medicines
• ScriptReady
• Sleep Apnoea
• Spotcheck



"At TerryWhite Chemmart Ashwood, we believe that before you can treat someone’s symptoms, you have to treat them with something else – genuine care. It’s why our pharmacists take the time to ask the right questions and offer a variety of health services, not just sell the latest special. We believe the best way to keep someone healthy is through interaction, not transaction."
Address: 162 High St , Ashburton 3147, VIC, AU
Phone: (03) 9885 5154
ua.moc.tenun@ffatsnotrubhsa
State: VIC
City: Ashburton
Zip Code: 3147


Opening Hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-17:00
Sunday: 10:00-14:00

Update Info

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Reviews
I have been using this pharmacy for over 3 years now and they just never disappoint!!!! Even now that I have moved quite far out, I will make the trip down to see my favourite pharmacist Christine. Always going above and beyond to ensure I am happy and healthy Thank you to the team at Terry White Chemmart Ashwood for your wonderful customer service!
I urgently needed relief for my hives which no medication was working for me. 1 Hour to close the pharmacist was able to make up a compound formula for me to relief my discomfort when all other chemists were saying 24hours. All the team at Terrywhite go out of their way to find solution to your problem. Best chemist in area. Great deals and prices too. Very grateful
I had a very disappointing experience here on the 10th of November 2022. I had booked a COVID-19 booster and had checked my eligibility beforehand. Once I had arrived for my appointment the pharmacist said that I was not eligible. When I explained my eligibility referencing the criteria, he said I was not ill enough after he asked me to list my conditions in the middle of the store, which was thankfully empty. He was very dismissive of me and had a rude tone, blaming me that he had to delete the record of my vaccination off of the system. However, today I have checked and my vaccination was NOT deleted off the system, which I will now have to remedy in order to get my booster this month. I am very upset about this situation and it is not acceptable to treat people like this. I refrained from leaving a review until now because I thought that it was a “no harm done” situation, but there very well be harm done if I cannot get my booster due to this error. Do better.
I attended to enquire about 2023 flu vaccination quadrivalent strain and COVID-19 vax. Ben was down-to-Earth, friendly and helpful. I also bought some cleanser/moisturiser. The sales assistant was really sweet. Thank you for assisting me to get up-to-date on vaccinations.
I have NEVER been treated with such disrespect and been made to feel like a 2nd class citizen due to the daily importance of taking my medication. They would only accept cash no card therefore I could never get a receipt to prove I paid when they forgot to mark it off when I had already paid and then holding my medication like God over my medication over me supposedly owing $30 when they would not wait for me to pay in a few days after I had been going to this pharmacy for over 9 years!! It was so much better when these unprofessional, uncaring, rude, foul mouthed owners took over. I was going away and I had organised it for months with them, the owner said it was fine for them to give us our medication for the period, until the day before I left they refused to give me the twelve takeaways written on my script from my doctor, causing us to cancel a trip and now have lost thousands of dollars, to this they replied that they didn't holidays so basicallyypu can't either. They ruined our trip on purpose knowing we couldn't go without our medication waiting till the last moment to tell when they had previously given us our medication on numerous times that we went away, all because I had a disagreement with owner months prior about having no receipts for their cash payments for a subsidised medication. My was appalled and said said he has many problems with this chest and my children are now absolutely devastated that they missed out on their trip and going to dance and cheer nationals that my son had qualified for and worked so hard for to achieve. DO NOT GO TO THIS PHARMACY THEY ARE UNPROFESSIONAL AND TURN ON A DIME.
Great service! A wonderful neighbourhood pharmacy. I have received a number of vaccinations from here too and the staff are excellent at delivering them.
I submitted an order online at about 10pm last night, and received the good today! Super efficient ! And my purchase was like $70, but I received a $30 gift bag with lipsticks,sample creams and etc, double surprise, very pleasant experience , thank you!
This chemist is run on the whim of rude and unprofessional staff who discriminate against people they dislike, such as those on the methadone program who are accused of non-payment as they are requested to pay in cash and their record keeping is haphazard, resulting in errors as to payment, after going there for many years. After being accused of not paying when I had proof I did, was denied my dose, which is unheard of, like denying someone insulin who's a diabetic. Never know how you'll be treated, take their moods out on customers. Absolutely unheard of!! For your own sake, DON'T GO THERE
Poor customer service. I personally do not think I’ll come back to this particular store. This store is pretty tight, so it only has limited choices .There’s many other pharmacies around in the area so if you require any service or have any questions at all, this probably isn’t the ideal one to go to. Also must mention the ladies are very rude and give blunt answer when question .
Absolute rubbish! Very low level of customer service experience and product knowledge. All of the staff including two ladies here, including the "Pharmacist" are all like a bunch of school children who cannot think for themselves and have no idea about anything - all non professional. I will not be returning here. Very poor effort for a Chemist located in such an elite suburb like Ashwood - I expected more. Do not got here - you will be disappointed.
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