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Reviews, get directions and contact details for Chemist Warehouse

Chemist Warehouse
"Chemist Warehouse Torrensville"
Address: 156 Henley Beach Rd , Torrensville 5031, SA, AU
Phone: (08) 8443 6649
State: SA
City: Torrensville
Zip Code: 5031


Opening Hours

Monday: 08:30-20:00
Tuesday: 08:30-20:00
Wednesday: 08:30-20:00
Thursday: 08:30-20:00
Friday: 08:30-20:00
Saturday: 08:30-17:00
Sunday: 10:00-17:00


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Reviews
Great selection of fragrances, skin care products and make up range. Store is nicely presented, would be a 5 star if staff were more helpful. Parking available at rear as front street parking is terrible.
Extremely poor customer service! I don’t usually go to this store but was running low on some skincare. My cleanser was marked as on sale but apparently the ticket was wrong despite saying sale ending 19/4/23 and they made me feel awful for asking them about it when they scanned the item. I work in a beauty store and excellent customer service is a must so I won’t be returning.
Amazing service by Chantelle at the prescription section. Very professional and competent at her job. Best pharmacy experience I've had so far. Keep up the great work.
I was truly disappointed the way I was turned away today especially when I have been a regular customer for the past 6 years to get a stat dec signed. As a long-time customer who has spent thousands of dollars at this pharmacy, it's understandable to expect a certain level of service and attention from the staff, regardless of whether or not you're making a purchase. While it's possible that the pharmacist was genuinely busy and didn't have the resources to assist at that moment, it's still not ideal to turn away a customer who has been loyal to your business for so long. It was especially disheartening, the way Cathy directed me to the pharmacy across the road, the same pharmacy I have been ignoring over Chemist Warehouse and spending my money on. She didn't make much of an effort to accommodate and wasn’t empathetic either. Ultimately, the way I got treated as a non-customer speaks to the true character of the pharmacy and its staff. While there may be valid reasons for turning away a customer in certain situations, it's important for businesses to prioritize customer service and demonstrate appreciation for their loyal patrons. On the other hand, even though the pharmacist across the road were busy too but they showed their genuine concern and were apologetic for not being able to accomodate and requested to come back after 4 PM. Now this is the service CW staff needs to get trained on.
Good prices. Excellent choice of fragrances but the outside display is partially exposed to the sun that without any doubt will spoil the products. Some staff is nice, some rude.
They said it would be a 20 minute wait for scripts. It was over an hour. They constantly kept stopping preparing the scripts they had to go to the in desk and get new ones. Constantly. Instead of actually working on the ones they already had backlogged for more three times the estimate!!!
Thus is my go to chemist. Only 10 minute walk from home. Very convenient location. Recently expanded. Always busy. Friendly staff. Very helpful pharmasists. Good prices. Great specials. I leave my prescriptions there and have arranged for them to text me every 27 days to say its time for a top up. Link takes you to list of medications so you don't need to take all of them. Text then let's you know meds are ready for pick up. LOVE ordering online for cluck and collect. VERY efficient service. Down side, because it is so popular things are often out of stock. Another reason for click and collect. Saves time.
Awesome customer service of Eiby when we went there to buy stuffs. She assisted us so well with patience and professionalism. The best.
Its been 3 times now, you go for prescription medications and minimum wait time is 45 min... Time is precious for all And all those 3 times were different times than the lunch times. Not impressed with the time management
How in the earth is there an hr plus wait for scripts every time.. i have been there a number times and each and everytime there is nearly an hr wait.. i look around and there is no one but staff around how can it be that long ??
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