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Chemist Warehouse

  1. Aspley
  2. Aspley Pharmacy & Chemists

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Chemist Warehouse
"Chemist Warehouse Robinson Road Marketplace Aspley"
Address: Shop 14-15 605 Robinson Rd , Aspley 4034, QLD, AU
Phone: (07) 3263 8497
State: QLD
City: Aspley
Zip Code: 4034


Opening Hours

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: 08:30-16:00
Sunday: 09:00-15:00

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Reviews
Was charged twice for one product. Then found I was over charged $6.50 for that product in the first place. I was provided with a refund but an apology for wasting my time would of also been welcome. The staff member that served me made me feel like it was my fault. This place is now firmly on my ‘avoid even when necessary’ list.
The team were kind and amazing at keeping me informed of medication I was needing coming back into stock, even going so far as to offer to call back and hold my medication, since none of my local chemist warehouses even offered to do so and when asked treated me awfully. The pharmacy team here went above and beyond to provide great customer service during what must be a stressful time and even looked after me too. It made the drive worth it to see them face to face and get my medication.
Went for a COVID booster. Made the appointment and completed documents online. This chemist is very busy and usually good for dispensing medications. COVID vax process instore seems unorganised. What’s the point of making an appointment when walk-in’s are placed ahead in the que. administration of the vaccine was quick once selected. COVID vax has been around for 18 months plus now, surely ChemistWarehouse could get their processes sorted by now.
Today while shopping at chemist warehouse I was attempting to purchase a product, after they didn't have the specific one I was after I left for Coles. Half way through my shop I was rudely interrupted by two chemist staff with loud public accusations of theift. After I let them search my personal belongings they left without an apology. They accused me of having something blue inside my blue motorcycle helmet. Will not be shopping here in future in fear of further false accusations.
This Chemist is one of the better ones for In Store shopping. Just forget about any ONLINE ORDERS unless you reside in a rural area. Customers residing in the Brisbane Metro are advised to allow up to 14+ days shipping time. Many ONLINE ORDERS depending on some products are sent from the Victoria DC warehouse and with Covid, the shipping time is much longer. The Aspley Chemist Warehouse in the Robinson Rd Marketplace is usually fully stocked and the staff are lovely. It's location is on the Ground floor left at the top of the escalator which is handy, being on the same floor as T-Bones Fresh food market, Discount Gift store, Coles supermarket. A handy buffet lunch bar with traditional hot roast meals and Asian dishes. World Of Spices Asian Superette, Stella Rosa Coffee Unlicenced, Ray's Pattiserie, Bread basket, Happy Foot and Body Massage, and Smak'd Hairdressers. Also the Marketplace is accessed from Robinson Rd, via a pedestrian entry and the Robinson rd Vehicle ramp entry/exit down to the basement parking is controlled with the Ferrier st T- intersection traffic lights. The Ground floor shopping area is also accessible by a customer elevator from the West of the basement carpark which also takes you up to the first floor where you will find health and medical services such as a Fitness club, Dietician, Pathology, Physiotherapy and Hydrotherapy. There is another elevator to the first floor opposite Chemist Warehouse close to the Public toilets adjacent to the escalator. The other vehicle access areas are off Clorane st at the West entry being off Helena st and East entry off Mapellan st. The Brisbane Northwest suburban area is very fortunate to have so many shopping precincts in close proximity to one another. The Robinson Rd Marketplace is only about 700m East from the Aspley central shopping centre CBA bank on the corner-next to McDonalds and Coffee club and 1km East from the Aspley Hypermarket Shopping centre on Albany Creek rd which is the continuation of Robinson rd. Also 2km's to the South is the Woolworths Chermside Marketplace on the intersection of Webster and Gympie Rd's and 3kms to the Chermside Westfield Shopping centre to name a few.
I prefer this store over other Chemist Warehouses. The pharmacy staff are knowledgeable and helpful. The wait is reasonable for scripts to be filled. We get our flu shots here each year. It is a smaller store than usual but I haven't had an issue finding products.
WORST ‘Customer Service’ I have EVER experienced! Purchased a portable nebuliser last year. 2 year warranty. Told me to ring the manufacturer. The End. Long story short, manufacturer tells me the store COULD have replaced on the spot then sent it to them to be tested. Instead I have to wait for an envelope. Mail to Melbourne. Them test. Mail back to me either fixed or a new one. Too bad for my asthmatic 5yo in the mean time. Would NOT recommend buying anything more than basic prescriptions. Maybe they mess them up too!!!
Needed 4 products. Couldn't locate them.also couldn't see any staff
Terrible pharmacy. Inconsistent, disorganised, rude, erratic. Stuff up scripts or outright lose them. Will not be going back.
I actually really enjoy this store until any of the female front counter staff open their mouths. Its like they think they're better than everyone. Big power trips in there. Other than that it's a constant delight and my favourite CW store
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