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Reviews, get directions and contact details for Charlestown Square Surgery

"Charlestown Square Medical Centre is open 7 days a week. Our GPs offer a range of services including aged care, antenatal care, skin cancer checks and sports medicine. We have a dedicated Women's Health Nurse and a treatment room for minor procedures, immunisations and wound management. We accept walk in patients on weekends and public holidays."
Address: Charlestown Sq Shop 106 , Charlestown 2290, NSW, AU
Phone: (02) 4943 7191
State: NSW
City: Charlestown
Zip Code: 2290



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Reviews
I have been attending Charlestown Square Medical Centre for years.And always everyone has been more that helpful.From my heart thank you so much.The doctor i see regularly is Dr Ragna Molsaeter.Dr.Ragna is the most caring, kindest and professional doctor i have ever met.Thank you from my heart.
Have been going to this doctor surgery for well over 15 years and have found over the last 5 years or so most of the doctors just are not interested in helping in anyway. Was in on the 12th and saw a Dr Ballal is was the worst experience ever, was unhelpful, and just kept saying have a nice day to get me out of the office. After so many bad experiences I think I will be searching for a new doctor in the very near future.
I have been coming here for many many years now and I see Dr Daniher mostly for the last 3 years who is very friendly and professional and helpful and does whatever he can medically to help me and takes his time with each & never rushes through a consultation, I also see Dr Kershaw whenever I need to especially if Dr Daniher is unavailable or off sick or holidays and I need someone urgently or for woman’s health issue she was firstly my regular GP and she to is also friendly and professional and helpful and does whatever she can for me and all her other patients, Unfortunately this surgery is no longer longer bulk billing practice but I’m not going anywhere else now will be staying with these wonderful doctors for the rest of my life and am happy to pay for my consultations because I know that myself and my family are getting great medical care from these people, All the girls are also beautiful ladies who do everything in their power to help the patients both over the phone and at the reception desk and I don’t remember having any of the past or present reception staff or nurses have a bad attitude towards me or my family and If there has been any issues it’s sorted out immediately and we move on , I give Charlestown Square Medical Centre 10 / 10 for their professional and helpful service and also the nurses are lovely as well, Thank you so much to the doctors and nurses and staff members . Aimee Stromeier This review done Friday 12th August 2022 @ 8:29pm and yes I have previously written a different review a few years ago
Went to Charlestown Square Medical Centre today for our first AZ vaccination shot & very impressed with their set up. The line looked long to go inside, but it moved quickly, staff were great, informative and there to point you in the right direction at each stage. The Dr answered all our questions & we walked out with simple instructions on when to book our second shot. Thank you for making a nerve racking process very simple.
I went to see the dr, waited half an hour which is expected. Whilst in the room the dr addressed things I did not ask about at all and even told me about a family members personal issues. They spoke about IUD’s which I did not ask about not had anything to do with why I was there. The consult took quite a while and I was even told by the dr that they did not charge for longer sessions. When at the counter I had to wait again as the front receptionist was on the phone. When I was finally seen to I was informed I was getting charged for a longer consult. I did not need a longer consult in fact I advised the receptionist that most of that time was the dr talking about things I did not ask about or personal views. I was still charged an extra $40 totalling $117 due to the longer time taken!
I have seen about 4-5 doctors here over the past 3 years and the standard of service is always consistently high. Haven't had to wait more than about 30min on average, which is pretty standard for doctor's surgeries. Most importantly the doctors always make an effort to answer your questions and display a genuine caring attitude. I would highly recommend this practice ~
My family and I have been coming to this surgery for years and have always sang the praises of the Doctors and reception staff. But today we waited an hour in the waiting room. When I asked the Dr why weren't called he said we were a no show. So unfortunately at check in we must not have been added into the system. I was not asked for my Health Care card upon check in, so assumed all was ok. Only to be asked upon check out for my card and told that I would be billed $80 for the visit. In these hard times $80 for a visit that usually does not cost me is a big surprise.
I've been visiting this Medical Centre since I was born, primarily Dr Mills but also Dr Hart, Dr Pearce and Dr Daniher. Very friendly staff and doctors who take the time to ensure your well looked after. The practice is new and modern and has a large nurses station. There's multiple waiting areas which makes it nicer to spread out. I would recommend this surgery to anyone in this area.
Doctor was great, but I was never advised about a longer consultation would cost more by the receptionist. I went in to the doctor at 9:32am and came out to the front desk at around 10:30-31, I was waiting for the receptionist to talk to me obviously she was busy looking at the computer so I had to wait, and they charged me $117. I’m bit disappointed in this. I did not mind the 30mins wait for the doctor since 9am and I was charged this much for one simple consultation..
I went in to the surgery once to make an appointment, and tried again over the phone. Found the reception staff so disinterested and actively unhelpful, that I couldn't justify spending my money going to this surgery. Doesn't reflect a good attitude to patient care if even the first point of contact can't be bothered. Went to the bulk-billing surgery around the corner instead, had professional service from reception, and very efficient service from GP and specialists on site.
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