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Reviews, get directions and contact details for CBA ATM (Branch)

"Saturdays: This branch is open and offers limited services on Saturdays. Our tellers, coin count machine, and foreign exchange services are only available on weekdays."
Address: Craigieburn Rd & Hanson Rd, Craigieburn VIC 3064, Australia
Phone: 13 22 21
State: Victoria
City: Craigieburn
Zip Code: 3064



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Reviews
I wish I can put a zero, I don’t usually do reviews but a lady that served me today was so rude, Bad customer service with eye rolling and attitude. Don’t work if you’re not bothered to serve and treat your customers equally we are all human be humble! Just remember the way you treated me you will be treated back by others one day and taste the same medicine, Karma exists.
Not very friendly. Disinterested staff. Opened an account there and felt like they hurried through the process. Very abrupt. Didn’t give us a chance to ask any questions. I took my business to another bank, who was more than welcoming and happy to have us as a customer. Very disappointed in your service.
One of the worst branches I have been to. Slow customer service, up to 2 hours wait to speak to someone in regard to any issue you may have. They got your money, so they do not care I guess.
"I recently visited the Commonwealth Bank Craigieburn branch to open my first account, and I had the pleasure of receiving exceptional service from "Jasleen". She went above and beyond to assist me with the process, patiently explaining every step and answering all of my questions. She made me feel welcome and valued as a customer, and her expertise and professionalism were truly impressive. I would highly recommend Jasleen and the bank branch to anyone in need of banking services. Thank you so much for your excellent work, Jasleen!"
Drove from Romsey after confirming with a staff member that coin machine was available. Machine takes card, and does precisely nothing. Absolutely livid! Who do I send invoice for my petrol to? Please advise.
They made me wait almost one hour and told me a name change can’t be done without the certificate when they could have told me when I first told them what I was there for an hour earlier. The total incompetence!!!
Best services by Linda really appreciated keep it good work
The conceirge lady work at Craigieburn Central on 11/04/2023 rudely dismissed my enquiry and told me she was too busy.
My 15 year old son went in to open an account today and the guy that served him was extremely rude and acted as if my son was a huge bother, but as soon as I walked in his tune had changed and all of a sudden became friendly, my son was quite shocked to see his attitude shift as soon as I walked in. If they are customer service they surely make you feel as if your a bother to them.
Worse branch, waiting for an hour to reach the customer service person, looks don’t have staff members, looks worse management team
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