CATCH NEW HQ

Reviews, get directions and contact details for CATCH NEW HQ

Address: 240 E Boundary Rd, Bentleigh East VIC 3165, Australia

State: Victoria

City: Bentleigh East

Zip Code: 3165

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Reviews

Buying our benchtop dishwasher was easy and cost effective through Catch. Delivery was so fast and the price amazingly competitive, the reviews were the most helpful part and guided my choice. Great work!

Great customer service experience from Mel. Wouldn't hesitate to buy from this company again. I bought an item, it became faulty. I emailed Catch. Mel promptly offered a refund or exchange without mucking me around. I'll remember that service next time i'm buying something.. i'll also let others know too.

Just realised that my CATCH has been debiting my credit card for over a year, since my purchase. $4AU monthly  for some pass I would never have signed up to. Read the fine print folks and check your card statements. They must be making a fortune!

I recently bought some dining chairs from Catch and when they arrived the quality was appalling.  Cheap, small, screws didn't match up, marks on the seats etc.  Gave up trying to assemble first chair.  Lodged a return on Catch with photos and just wanted them collected and my money back.  No customer service phone number on the site, no reply to my return message lodged.  Finally got ho0ld of someone offshore no doubt in customer service and though great now this will all be sorted.  No.  2 weeks later and still getting stupid messages fro the seller now saying they delivered the goods.  They are not even reading my messages.  I will never use this site again after this terrible experience.

Sent the wrong product. Acknowledge the error and took a week to have a return arranged. Had to pay for the postage back and then claim the postage back. Took a further week to process the refund after getting the goods back and multiple emails. Poor service and process for online. Stick with Amazon!

Easy to order, quickly delivered, faulty item, terrible returns and refunds processes. Still waiting for return shipping label 4 weeks later. Will never purchase from Catch again

Very poor customer service Have been contacting Catch for over a month regarding a faulty Google item I received. Subsequently -Back and forth between the manufacturer and catch with me caught in the middle. A total waste of time. Go directly to the manufacturer to buy and save yourself a headache.

I'm really disappointed with Catch, they are the worst customer service team. I was joined their one pass member ship. But when I shopping with them I got a lot issues . I bought an item I didn't receive it, post office have all record it was not post to me and my address. they investigation took a month and tell me they can refund item amount but not post fee. So basically, I have to pay post fee for nothing?  Due to this bad experience I have cancelled the membership and got confirmation of it has been cancelled . but today I found out they charged me anyway for the membership. When I called them , they told me can't refund it , are you FC kidding me???  I won't shopping with them anymore and wish never had. it's only $4, but I will tell all my friend about how greedy and terrible the Catch is.

Very happy with Catch. I've bought quite a few items from there & have been impressed by their efficiency, fair prices & good service!

So far I used two times with full satisfaction. Things to take care before buying, size and weight of users. For average person it is good, specially for grown-up kids. My son 11 yr, approx 38kg loved it. For two grown up above 60kg need to be bit mindful about comfort, which make sense for an inflatable kayak. I am not sure about durability. Good to kayak in low current stream, not sure how good will be in strong current, I have not tried yet.

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Directions to CATCH NEW HQ with public transportation

Molden St/East Boundary Rd (Bentleigh East) 10 meters

627

Molden St/East Boundary Rd (Bentleigh East) 50 meters

627

East Boundary Rd/North Rd (Bentleigh East) 190 meters

630

Murrong Ave/North Rd (Bentleigh East) 220 meters

630

Murrumbeena Rd/North Rd (Murrumbeena) 240 meters

630

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Reviews, get directions and contact details for CATCH NEW HQ

Directions to CATCH NEW HQ with public transportation

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