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Reviews, get directions and contact details for Castello's Longbeach Hotel

Castello's Longbeach Hotel
Eclectic bistro menu in a spacious locale with modern decor, plus a sports bar and terrace.
Address: 380 Nepean Hwy, Chelsea VIC 3196, Australia
Phone: (03) 9772 1633
State: Victoria
City: Chelsea
Zip Code: 3196


Opening Hours

Monday: 9:00 AM – 5:00 AM
Tuesday: 9:00 AM – 5:00 AM
Wednesday: 9:00 AM – 5:00 AM
Thursday: 9:00 AM – 5:00 AM
Friday: 9:00 AM – 5:00 AM
Saturday: 9:00 AM – 5:00 AM
Sunday: 9:00 AM – 5:00 AM

Reviews
Second time here. Meals and Service exceptional.nThe Barramundi and Calamari are our favourite. Well presented, Fresh and well priced. Good relaxed atmosphere and accommodating staff.nWill definitely make this our regular.
Had lunch here, amazing food and good service, May I ask what kind of fish was used for the beer battered fish and chips? It was delicious
What a great little find. Offering ‘Seniors Discounts’. The Lamb Roast was perfect for lunch- including Mont sauce ‘ crunchy broccoli & beans perfectly cooked. Potatoes could have been ‘crunchier’ outer coating for a roasted flavour. The entree- ‘Bang Bang Cauliflower’ was great- but needs a slightly different ‘batter’ to add more flavour. The Vegetarian Pasta- could have done with much greater flavour also- perhaps include Pumpkin , Pine Nuts, and spinach? The Pasts was just too bland & really felt like I was eating passata tomatoes with cooked penne. Service & staff are amazing! I look forward to coming back again soon.
My daughter always used to love going to Costello's Longbeach Hotel for lunch or tea...nnAs from tonight I will never return there the tea was disgusting and disgraceful small pieces of fish with more pumpkin three sprigs of beans as I would call that a child's meal not an adult meal very disappointing...nnIt was horrible i couldn't eat the meal it was hard as rocks, for the price you pay the meal was a 1 star effort...
Absolutely appalling service and unprofessional managementnnI was potentially drugged and then robbed near the entrance of Longbeach Hotel, so I approached the venue manager, Cathy, for assistance in reviewing the security footage. My sole intention was to gather more information about the timing of the incident to help me piece together the facts before taking further action. Instead of offering help, Cathy responded in an extremely rude, dismissive, and obnoxious manner. She belittled my experience, showed zero empathy, and flat-out refused to assist.nnNot only was she unprofessional, but Cathy also demonstrated a lack of basic competence. Rather than offer any assistance, she rattled off random, non-existent privacy laws with zero relevance or application to my situation as an excuse for avoiding any additional work or effort. It was clear that helping patrons in a meaningful way was not her priority.nnThis experience has left me feeling completely unsupported and disrespected. Owners and Higher Management at Longbeach Hotel should seriously reconsider how they treat patrons who are victims of crime. Cathy’s handling of the situation was not just unhelpful, but wholly unacceptable.
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Directions to Castello's Longbeach Hotel with public transportation


389 Nepean Hwy (Chelsea) 50 meters
Frankston - Melbourne Airport
Chelsea Railway Station/Station St (Chelsea) 160 meters
Frankston - Melbourne Airport
Black St/Embankment Gr (Chelsea) 250 meters
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Station St/Embankment Gr (Chelsea) 250 meters
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Station St/Thames Prom (Chelsea) 280 meters
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