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Reviews, get directions and contact details for Captain Grey

Captain Grey

About

Captain Grey cafe offers fresh produce, seasonal specials & specialty coffee.
There’s a new captain in town.

Address: 104 Fletcher St , Essendon 3040, VIC, AU
Phone: (03) 9370 4438
ua.moc.yergniatpac@ofni
State: VIC
City: Essendon
Zip Code: 3040


Opening Hours

Monday: 06:00-17:00
Tuesday: 06:00-17:00
Wednesday: 06:00-17:00
Thursday: 06:00-17:00
Friday: 06:00-17:00
Saturday: 06:00-17:00
Sunday: 06:00-17:00


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Reviews
Used to really like this place but today had a terrible experience today. Firstly, the service staff were incredibly disinterested. They preferred to stand around talking. They didn’t even ask how the meal was when we paid. Secondly, the bacon was so burnt that it was inedible. Can’t get the disgusting taste out of my mouth. Thirdly, I explicitly asked for my toast to be buttered. Instead, the butter arrived on the side, cold and rock hard. It was impossible to spread, especially having to move the scrambled eggs off the toast to do so. I raised with the wait staff and they couldn’t care less. It’s no wonder this place was almost-empty. It used to be so fantastic and friendly. Won’t be returning, not until they change the culture of the staff and improve the food offering.
Great location right on the corner with outdoor seating. The staff are friendly and accommodating as we had a stroller in our group. I had the pork bun which was really tasty. I'll give it a 4 out of 5. The coffee on the other hand was disappointing, I'll rate it a 2 out of 5. I ordered a flat white, it had too much milk, over powering the coffee taste.
Food is a little expensive for the quantity. Eggs Benedict had the smallest muffins I have ever seen basically half the size of a normal one. Latte was good. And meal delivery time was excellent. Seating is a bit cramped as well. Staff are fine though so no worries there. I have been there for lunch and the burger was really good so could be a bit hit and miss with the menu.
The coffee here is really very good. I had the Vietnamese calamari salad, which was lovely, although had too much raw onion. The service is great. I would recommend this place. EDIT: I spoke to the wait staff and apparently they were having trouble getting the Earl Grey in loose leaf, so I amended my rating.
The service there is bad. The staff is not motivated, especially the chap there don't know is the new owner or manager there just doesn't carry a good image at the cafe. I had been sitting there for 10mins before someone come to serve me. It wasn't really busy and all the time that chap just standing in front of the kitchen and talked. Good on him. And the coffee doesn't taste good as before. Won't go back there.
Lovely bright spacious atmosphere, clean and modern. Tasty food and coffee, especially their specialty double date espresso.. Yum! Only complaint would be the staff could definitely smile a bit more or engage with small talk that you initiate. The female staff especially. Even when they do smile, it very much seems like a forced smile, and detracts from the otherwise lovely cafe experience.
Wait staff pleasant, coffee decent but food very ordinary poorly balanced. The kitchen staff were oddly rude, unhelpful and seemed unwilling/unable to deal with basic requests eg. sent out tomato sauce vs salsa. Bizarre experience for Melbourne... Hopefully it improves over time but I’ll try other places first before coming back.
This place has everything going for them except the service. Coffee is great, excellent menu, and really nice cafe space - but the service is always close to appalling. I never see the staff smile, They come ascross as unfriendly and rude. I even had one server not say anything to me other than the price of the coffee, so rude! This has happened with every staff member & I’m up to my 5th visit. The staff need a leader to guide them on how to treat their customers. When you get that sorted, let me know - I’ll be back, until then I won’t.
My experience wasn’t as bad as the other reviewers but that’s because I only had a juice. Headache that’s the juice name was quite delish and refreshing. However the reason why I gave it a 3 is also the reason why I didn’t have food. I was in a bit of a hurry and they were veryyyyy slow in taking orders. They weren’t that busy at all so I wasn’t sure why it was so slow?! Anyway, I was in a bit of a hurry and decide not to have food there because I don’t know how long that would take.
Great fit out, and copious coffee to be devoured. Sourced from Code Black
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