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Campion Education

  1. Hallam
  2. Hallam Store

Reviews, get directions and contact details for Campion Education

Campion Education
Address: Factory 5/151-155 Princes Hwy, Hallam VIC 3803, Australia
Phone: 1300 433 982
State: Victoria
City: Hallam
Zip Code: 3803


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
The assistant was extremely helpful. Most impressive was the communication in advising of company policy regarding returns and which books may possibly fall within that category the books being for an overseas student who was arriving in the VCE transition from Unit One to Unit Two, The whole process was seamlessly and professionally completed.
TERRIBLE CUSTOMER SERVICE - REFUSE TO REFUND AN ITEM NOT RECEIVEDnMy order was missing an item which was required for term one and it was placed on back order. I emailed them to say that we have never received the item and now it’s not required since we’re at the end of term 2. They advised it was delivered to the school over 2 months ago I paid for home delivery. I was not notified by Campion or the school that the item was delivered to the school. Now they refuse to contact the school and ask for it back. If I want a refund I have to pick it up from the school and drive it to their business. It will cost me more money in fuel and time to do this than the value of the item. Low act, very disappointing.
Really great service at the Hallam store. Very friendly, filled our small order very quickly.
Visited at busy time before school goes back. Staff were so lovely and made sure everyone knew which queue to go in. Staff processed new orders quickly and efficiently. Just a short 5 minute wait once order made before books were collected and brought out. Very happy to have books ready for new school year. Staff were happy to answer questions and got assistance when one book wouldn't scan and resolved issue making sure I had up to date copy of text. Thanks for making this experience a positive one.
Poor Customer Service. No communication What's so ever. The only thing they can say was we understand your situation But.....nI hope their Competitor can see this review unless there is none.nWe placed online order in November, Literally on the order receipt saying 'every effort will be made to deliver your order by 25/1/2024.nI rang Campion customer service line on 25/1/2024 got answer they are packing the order and I will receive 29/1/2024 Monday.nI rang Customer service line on 30/1/2024 which is my Daughter's first day of school. The answer still order under packing I should receive by the end of the week.nNow, Second week of school started today. we still haven't seen any books, my poor daughter doesn't have any book, while her classmates already got theirs. Even they ordered later than us. We paid Over $670 include $18 delivery 2 month ago. I have been chasing hard through phone call and email. No definitive answer. If there ever is a competitor, Campion won't be this careless and arrogant. I hope more people can see this post around world, we are in Australia, this level of education resource service is worse than third world countries. But Campion Education charged top dollar.
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Campion Education map

Directions to Campion Education with public transportation

Wedgewood Rd/Princes Hwy (Hallam) 100 meters
893
Harmer Rd/Princes Hwy (Hallam) 250 meters
893
Decor Dr/Princes Hwy (Hallam) 310 meters
893
Decor Dr/Princes Hwy (Hallam) 360 meters
893

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