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Reviews, get directions and contact details for BWS Lucas (Alfredton)

BWS Lucas (Alfredton)
"BWS Lucas Alfredton is a convenient liquor retailer offering customers a wide range of beers, wines and spirits. With over 1,300 locations around Australia, we really are just around the corner. With great weekly specials and order online to Pick Up within 1 hour, perfect for stopping in on the way to a dinner party to pick up a wine or getting a case of beer to watch the football, BWS offers local shoppers a convenient liquor option"
Address: 28 Remembrance Dr, Alfredton VIC 3350, Australia
Phone: (03) 4313 5322
State: Victoria
City: Alfredton
Zip Code: 3350


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 10:00 AM – 8:00 PM


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Reviews
Completely dissatisfied, I know that case prices are available on wine, the same that they are available on beer, when I asked about this the clerk was completely unhelpful and when I asked to speak with someone more senior I was told that there was no one available and that any attempt to escalate my concerns would go nowhere. Then I was told that I was rude because I voicing my dissatisfaction at the lack of solutions being provided, which I take exception too. It is not rude to voice your dissatisfaction and it's not rude to ask to speak with someone more senior. Unfortunately BWS has lost my patronage, don't go there if you want customer service because you won't get any.
Pretty much the same as the average Woolworths liquor store anywhere in the country. Clean tidy ok not great range and reasonable pricing. Definitely not the place to buy fine wine, nor the cheapest place to buy boutique beers but it is convenient and well stocked in the items it Carrie's. All the same specials as the rest of the chain and staffed by people with product knowledge of around 6/10 on average.
Very helpful young man who helped locate what I was looking for
Great range, easy to navigate
Good range and price
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