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Bupa Dental Moorabbin

  1. Moorabbin
  2. Moorabbin Dentist

Reviews, get directions and contact details for Bupa Dental Moorabbin

Bupa Dental Moorabbin
"Oral health is crucial for your overall well-being. That’s why the team at Bupa Dental in Moorabbin is committed to helping you protect and strengthen your smile.Our dental health professionals offer a wide range of oral health services for you and your family, all in a friendly and modern facility.Your appointment will start with a comprehensive assessment of your oral health. We’ll also discuss any priorities or concerns you may have. We’ll then prepare a thorough plan, taking into account immediate needs as well as preventative measures.Our caring dental team will spend time discussing your plan with you in detail, making sure you’re aware of all the available options and can make informed choices throughout the process."
Address: 402 South Rd, Moorabbin VIC 3189, Australia
Phone: (03) 9555 7441
State: Victoria
City: Moorabbin
Zip Code: 3189


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 1:30 PM
Sunday: Closed

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Reviews
Reception is very rude. Last night I became unwell with sore throat and runny nose. I thought I was going to get better today but I remain unwell. I rang bupa in the morning to cancel my appointment prior to getting tested for covid but I was told that it is very inconvenient to call about one hour before my appointment mind you I rang at 9 when they basically open and my appointment was 10:30 and I was told next time I will be charged with cancellation fee. This person had no empathy or patience and asked why i didnt call yesterday even though I was trying to tell her that I thought i was going to get better today and i am not well and i am trying to protect everyone. Disgusting behaviour from reception staff at bupa!!!! Not happy
Good day, just wanted to provide feedback on our experience yesterday at Bupa Moorabin. During my 6 yr old appointment, he choked and i pulled my son up quickly so I can remove the mouth piece and 2 piece of huge cotton role from his mouth. My son head position was way too low and susceptible from choking. If I didnt pull him up, it could be much worse. The doctor even intended to use numbing injection on my 6 yr old son without consulting me which could grealty affect the dental experience due to injection which was not necessary. On my turn, he said he will be gentle but he was tugging at the side of my mouth too much which almost like tearing the side of my mouth. He tried to use the cotton inside my tongue and yes indeed it made me gag which I wonder the experience is much worse for my son’s smaller mouth given he did the same. We always go to bupa moorabin due to great experience since 2020 with dr rose, dr sandra, but we will definitely avoid him at all cost and want to warn other parents as well for their kid’s safety. Also he didnt use the monitor for us to have a view of the procedure happening and after the restorative which was practically a filling , he didnt care to show the final result so I dont have a reference of what was done before and after for me or my son. Lastly, due to choking incident, instead of 3 he completed 2 only for my son, but on receipt there was 3 teeth on the invoice. Does that mean he started on a tooth somewhere and did not complete? I dont have any idea what that tooth looks like now if it started and not completed for the filling which can leave the tooth vulnerable. In summary, we had a horrible experience. I lost sleep last night rewinding the bad choking experience of my son and there is also a tiny cut on the inside of my son’s mouth from yesterday so sad.
They cancelled my daughter's appointment for 5 min delay while we always wait more than 20 minutes to visited I'm not sure who's decision was to cancel a kid appointment before holiday But will never come back again and thinking to move to an other insuranceas well to get a better treatment and respect It is very Disappointing to deal with people who treat patients like products I won't be frustrated if it was my appointment but kids definitely can't tolerate as adults and you have created a very bad outlooks of a dentist in her mind
I cannot fault my experience this week at Bupa Dental Moorabbin . I virtually booked two days prior , parked outside and met a happy group behind the reception desk . Sandra Foster was the dentist I was given and she was delightfully professional . She explained every step to me and she and her offsider made me completely at ease during the procedure .
Clinic is nice and clean and reception staff are friendly however my 7 year old son was nervous being at the dentist and was moving around quite a bit, I found the dentist was not very child friendly or patient, she recommended my son to go somewhere else as he needs sleep dentistry …the dentist made me feel like being in a factory get the patients in & out as quickly as possible. We will go somewhere else as a family. It is disappointing Paying so much for private health insurance to get this kind of treatment.
was nerve racking after not being to the dentist for more than 10 years!!! Yikes!!!! like a 5 yr old the doc put me at ease with different distractions!!! professional clean and friendly! Can highly recommend for big kids and little kids
The Moorabbin clinic has been my dentist for the past 6 years. They're fantastic. As a person who has a genuine dislike of the overall dental experience, they always make sure that I'm really well looked after. I also recently had my teeth whitened and I have to say the results are amazing. The process was fast and it was excellent value for money. I highly recommend them!
Reception staff are super rushed and constantly making errors. They do not listen and just want to tick things and people off as quick as they can. Dentist was also rushed. Scale and clean felt more like a speedy stir-fry in my mouth. Quantity over quality here at this clinic.
Such a great experience, both with the staff and dentist, Sandra Foster. The staff were very nice and welcome, Sandra was great, easy to chat to and did a great job checking out my teeth. I was also really surprised how little I had to pay out of pocket. Really great experience, I’ll be back for my checkup.
Staff very professional and congenial. Pricing reasonable and competitive, especially if one has a Bupa plan with the relevant cover.
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