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Bupa Aged Care Woodend

  1. Woodend
  2. Woodend Home
  3. Woodend Management Service

Reviews, get directions and contact details for Bupa Aged Care Woodend

Bupa Aged Care Woodend
"Discover the charming Bupa Woodend, a modern care home nestled in the heart of the Macedon Ranges, surrounded by beautiful bush scenery and gardens. Outdoors, we have five courtyards and scenic gardens with a gazebo and veranda."
Address: 2 Sullivans Rd, Woodend VIC 3442, Australia
Phone: (03) 5427 9700
State: Victoria
City: Woodend
Zip Code: 3442


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
As a carer for my sister who was in for respite I find Bupa Woodend wanting.nThey took over a week to put her right name on her door which I was told would be done straight away when I dropped her off there.nI also spoke to office about the internet connection and they were going to fix that for her which never happened.nShe suffered with pain one day for over 8 hours before she got some panadol which she brought in with her even though she asked for several timesnThe meals were very average with taste and temperature next to no seasoning for flavournThe bed was not what you would expect for comfort for an elderly personnWould she go back there again only if last resort
We had the pleasure of visiting Woodend, Elizabeth from reception with a big smile showed us around. The home felt lovely clean and tidy and like home. Thank you for showing us around, we are from Bendigo
Due to unforeseen circumstances we recently required urgent respite for a family member. After frantically calling around, Bupa Woodend came to our rescue without hesitation. It was a seamless admission in a very stressful time.nThe staff are amazing and so welcoming. The management team go over and above to ensure everything is ok. The care is excellent and the relationship staff have with each of the residents is incredible. I would highly recommend speaking to Emily and her team if you are looking for respite or permanent care for a loved one.
Bupa at Woodend looked after my Mum through COVID with care and compassion. Although she wasn't always well and sometimes confused, she always said she was quite content. The staff were always helpful to me when I visited. There was always lots of activities for Mum and the food was always excellent. Thank you to all the staff for your care.
Very recently my father a 99 year young veteran needed to leave his home due to the fact he no longer had the energy to cook for himself and more importantly he was starting to have blackouts. He was living in QLD with the best of health and home care to keep him staying as long as possible in his own home. His Dr recommended it was time to find a home near family. I live in Victoria and Woodend Bupa is only 10 min away. My dad comes from a very warm climate and loves his food.nMy Dad and our family are delighted with the outcome at Bupa Woodend. Dad has a large room and he can have the temperature set to Hawaii if need be luckily not all the time.nDad and I were in awe of the beautiful process the Bupa Woodend team showed to him on his 1st day.nEveryone who worked in all different capacities came into the room and introduced themselves. There were chocolates and welcome letter on the table. During the 1st 2 weeks when balloon/fitness games were in order, dad received a scratch and I was notified immediately.nThere was a new Doctor required, Podiatrist and appointments to make. All were co-ordinated by the wonderful team at Bupa Woodend.nWhen dad sat down in his chair on his 1st day....he remarked on the room and said 'Gold'! Then after lunch his 1st meal he said 101%. Having a chef produce the meals is such an important part of on going care. Enjoying what you eat encourages you to eat well and remain healthy. So this is also very exciting. When ever I pop in the staff are always so helpful.nI also received a call from the General Manager to see how things were going for my Dad. This was so incredible to see that no detail is being over looked for the care of your loved one. In short I highly recommend Bupa Woodend. I am so honoured he has another beautiful family to help care for him. So our family can take him out for short outings and he has his own space to return to with 24 hour care. So delightful.
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