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Reviews, get directions and contact details for Bundaberg Base Hospital

Address: Bourbong St, Bundaberg QLD 4670, Australia
Phone: (07) 4150 2222
State: Queensland
Zip Code: 4670


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 8:30 AM – 5:00 PM


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Reviews
One star for this hospital is far too generous. I had what myself and my doctors believe was a mini stroke. I went straight to the ED and waited for four hours. Whilst waiting I experienced vomiting, migraines, nausea and dizziness, after losing feeling in the left side of my body. I was provided with no indication of how and when I would be treated. I left as I was in too much paid to continue waiting. The next day, I visited my GP and was advised to go straight to the ED. I arrived and was told that I wouldn’t wait more than an hour, thanks to my GP’s referral for urgent care. An hour into waiting I asked for an update and was told that a nurse would come out and begin my labs to get the ball rolling. Hour by hour went by, and I was completely left in the dark. No updates at all. I was told I would be “fast tracked” and that the staff were just waiting for a bed to become available. Three groups of patients had been taken through for care whilst I sat there waiting. I was not offered any pain medication and wasn’t told that I could eat. For 11 hours I sat there waiting. 11 HOURS FOR A SUSPECTED STROKE. I was taken in at around 12AM and finally had blood taken and a quick reflex/eye test. I was then moved to another waiting room where I sat again, waiting, until there was a shift changeover, and the new nurse told us we had to leave and go back to the main waiting room - the one we’d just been sitting in for almost 10 hours. BTW - the most uncomfortable chairs I’ve ever sat in. If you’re going to make your patients wait for HALF A DAY, invest in some decent chairs. After returning to the main waiting room I asked for an update, as it was now 1AM - 11 hours since I’d first arrived, and I was told they were waiting for a doctor. A waiting room full of patients waiting for care - most having waited as long as I did - and they had no doctors and no beds available. There was a gentlemen there who had injured his leg, which had then become septic. He waited as long as I did, if not longer. We threw our hands up around 1:30AM and left with nothing more than a blood test. Absolutely disgusting and the most apathetic and unprofessional care I’ve ever received. You should be ashamed of yourselves.
I went in for wisdom teeth removal and whilst everyone I met there was lovely I had to wait around over 5 hours when I was told by the dentists that when I arrived my surgery would be earlier and at the time that it would be. NOT later in the afternoon. What a waste of time seriously the dentists are a joke when it comes to time it seems like a matter to be taken seriously as I am not able to wait around for that long due to previous surgeries. Fix your damn schedules to be accurate.
Disgraceful. Should be shut down. In ER the people have waited so long their original issues have escalated either to an extreme case or into something else. I had a Dr that struggled with the language and failed to go over results. 3 days later reading ER report I saw critical conditions x 2 that weren’t even mentioned. If you’re from a different town here’s how it looks: you’ll be waiting around 10 hours. The waiting room is dirty and overcrowded. The actual skill of doctors is second rate and they’ll miss critical things / discharge you still with original condition - they just need you out as it’s so poorly managed. If you’re from another town it’s better to get the chopper to go to Brisbane or similar. Even if you did drive to Brisbane or chopper - you’d be seen quicker plus you’d get proper doctors and care. It’s a dirty, unwelcoming and quite unqualified hospital. Feels third world. Naturally - there were some friendly faces, yet mostly they were the other patients going through the same living nightmare. Frightening place.
Me and my fiance came in 2 months ago to get an emergency ultrasound, we had whats called a threatened miscarriage. It turns out and we found this out two days ago. Bub had passed possibly due to a large amount of hemoraging. They didn't tell us this when we were at the scan or via call or email. Gotta love the public system in bundy
I give plasma blood at the back of Bundaberg hospital at life blood excellence service free food an drinks after donation
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