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Reviews, get directions and contact details for BP

BP
Address: 64 Mount Perry Rd, Bundaberg North QLD 4670, Australia
Phone: (07) 4152 4693
State: Queensland
City: Bundaberg North
Zip Code: 4670



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Reviews
I put $50 of what I thought was diesel in my isuzu d Max to fill it up before driving to Rockhamton from Bundy. All fine until car started surging and jerking and becoming sluggish. Took it to my mechanic today after being afraid to drive it. I thought I had copped water in my fuel system. I have never put petrol in my Ute in 8 years of owning it. I seriously doubt that I did on this occasion. I read another post about the inconsistent placement and order of the nozzles as different on different bowsers. It's going to cost me more than $800 to get this fixed. Will never go there again. Would make it no stars if the option existed.
Such an awful experience on the new year. I had fueled up my car worth $85-90 and went in shop to pay. I grab a $0.80 frog to eat and had it, as I was low on sugar. But, the staff member, got me in line and started interacting very badly they it is illegal to open and eat before you pay for it. Next time if I do so, they will have to report it and so on.nnCom'on mate, I know the rule and it was 80 cents, he could have asked it nicely but that was the worst BP experience and did not expect this during great festive season.nnThere is way of treating everyone with respect, and kindness. If you don't want to be in Customer service, choose something else but don't ruin anyone's holidays. Why would management choose such staff. I am sure there are more complaints about him.nnWish to never visit the store.
I was broken down at this Servo this afternoon and the staff did everything to make this situation a good one.nI abandoned my vehicle and left them the keys after I organised a tilt tray to move my vehicle to a repair guy.nI did not get fuel, they were super obliging and took my keys so the tilt truck driver could do his job.nI cannot express my gratitude enough .nI thank everyone on staff that day for turning my bad afternoon into a less stressful one.nThank you all..
Watch out. Its mixed and only sometimes a match with the nozzles at this station. Regular customers beware - the order of the nozzles change depending on which bowser you go to. Its a trap!. Has never happened to me before and I've been driving for at least 30 years but today I put the wrong fuel in my car.nI can't say that the staff particularly the manager! were at all helpful or reassuring. Of course I didn't know and I'm pretty sure none of the staff did either what exactly to do in this scenario. Clearly they are not trained because the amounts and quantities probably indicated that I could have diluted the mere 2.5 litres of unleaded by filling up my tank with diesel and all would likely be fine- but these people really didn't seem to have any idea. The manager was the worst. He came out to see why his staff were pushing my vehicle out of the way and to talk about $4.82 that he somehow thought I was trying to steal, interrupting me and bugging me while I was busy trying to dilute the unleaded out. Pretty annoying. When I pointed out the trap which other service stations seem to care enough about to manage effectively he didn't like the feedback and from then on, just wanted to argue with and insult me. When I realised there was no point, I kept asking him to go away but he seemed to enjoy being adversarial. I spent $85 with them today while being bullied and insulted. Certainly it wasn't really me who was required to behave like a professional here - but he seemed to think he had some kind of right to insult me, even after I had potentially incurred damage to my vehicle with the irregular placement of diesel at that bowser. It was other customers who were actually helping me and advising me.nnSee photos. This is what they do at the BP and you only have to drive a short way to see how Liberty effectively manages it. At Liberty they clearly mark the nozzles with different bright colours and retain the same placement so that busy regular customers, who might operate in autopilot, can't make a mistake. So here it is in black and dark blue, so that if, in the future, a regular customer who chooses to use bowser 2 with its differing nozzle placement particularly in relation to bowser 10 or 6 that I seem to usually use - they can look at this post and know that BP and its Manager were definitely informed that this can be a problemnnI will no longer be a regular customer at this place. I have never been so insulted in my entire life. Would he have spoken to a man like that I wonder? He certainly didn't handle our interaction like he had any kind of talent for good people management.
Fuel and snacks. Toilets clean - fast service
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