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Reviews, get directions and contact details for Boutique Paws

Boutique Paws
"Boutique Paws is a Proud South Australian Owned and Operated Business, Since 2014.Introducing families to the unconditional love and life long friendships, that puppies bring to all.Our experienced team will guide you to making an informed, responsible decision, on the right puppy, with life long support.We Promote Responsible Pet Ownership through professional advice, training, and everything you need, for a successful beginning with your new puppy.All our puppies go home with a Comprehensive Puppy Pack, Health Certificate, and 12 Month Genetic Health Guarantee supported by Adelaide’s Best 24 hour Vets."
Address: 94 Glen Osmond Rd , Parkside 5063, SA, AU
Phone: (08) 8272 0595
State: SA
City: Parkside
Zip Code: 5063



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Reviews
Got the most beautiful Puggle last year - thanks to the advice from the team, you guys truly care about the puppies, are super knowledgeable and through. Cherry-Biscoff settled into her new home from night one, was already crate trained and didn't cry at night. She passed her puppy school with flying colors and is growing into a beautiful healthy young lady. I can't imagine life without her - so thank you boutique paws!
A bought my beautiful puppy almost a month ago from here. At first I was a little hesitant due to reading some of these reviews. So I gave them a call and had a reassuring chat and went to meet one of their lovely pups. When we arrived there was many pups all seemed to be happy healthy and in a clean environment. We met our little one and fell in love instantly. Every possible question we had was answered well with a great deal of detail. We ended up taking our pup home with an in depth booklet. This gave us all her information including her breeders information. Very happy I went here and if we ever do get a second one will for sure look here again.
Poor customer service, walked in on 24 Feb 2023 enquire about puppies they had but the girl at the reception was very rude. Strongly believe that she must be staff member and not the owner as she was regretting why even I walked in to store. Even the pups looks as if they been abused. Definitely not going to buy pup from this store.
READ THE ONE STAR REVIEWS, BEWARE AND AVOID THIS PLACE AT ALL COSTS! Boutique Paws source their dogs from puppy farms. Since purchasing my toy poodle from Boutique Paws In August 2020 I have spent over $10,000 dollars in vet bills due to his various health issues including heart problems, trachea problems, hypoglycemia, bad knees and now severe hip dysplasia - looking at a further $12,000 to fix this. When you buy a dog from Boutique Paws you receive a “12 month health guarantee” which is said to cover any issues if they arise. What they don’t tell you is that if you try contacting them about this, the owner Matt will promise to help if he even answers at all - good luck with that one and then gradually stops responding to you, dodging all calls and will eventually just ghost or block you altogether. Read the other reviews here on google and also look up the Walkerville Vet who has spoken out against this despicable business. If you do go ahead and purchase a dog from Boutique Paws then I urge you to get pet insurance from day 1 - you'll need it. In response to the owner's comment below: Lightly stepping on a puppy’s paw doesn’t cause hip dysplasia and that was not the reason he required emergency care, you're well aware of that. Your vet only saw Henry for a checkup before his serious issues began. They then referred us to the Marion Animal Hospital. Every vet and animal hospital we've been to since which is many roll their eyes and groan at the mention of "Boutique Paws". Your shop doesn't have a bad reputation for no reason. Another update 2023: Henry has now had to have surgery for a luxating patella on his right leg in addition to the hip dysplasia on his left side.
I wish I could give zero stars. We bought a standard groodle in the midst of C19 and have been waiting for nearly 2 years for her to reach full size we were given photos of her 'parents' who were both 25kgs. We have since confirmed we were falsely sold a miniature groodle as she has reached a peak weight of 12kgs. We reached out to Boutique to rectify the situation and have not heard back from them at all. We will be pursuing consumer complaints understanding the Australian Consumer Law.
After our beloved curly coat retriever died in Dec at the ripe old age of 15 our family was absolutely gutted. He had been such a part of our lives that there was this massive hole missing every single day. I swore I wasn't going to consider getting another dog for at least a year. On a whim, our family headed to Boutique Paws so the kids could hang out with some puppies as we all missed having a dog around. After we had been there for a while and seen a couple of rotations of the different dogs so they could play, the staff brought out a group of AussieDoodles - a breed I had never heard of. I watched them play around a bit and there was one in particular that caught my attention. He was playful, but not over the top, he would watch the other dogs with curiosity and when they were getting a bit too boisterous he would slide under the cupboard and chill out - leaving his back legs sticking out from underneath. When the next rotation came I asked the staff if they could leave him out for a while so we could spend some more time with them - which they were more than happy to do. Anyway, my wife and I start playing with the AussieDoodle puppy more, the kids are already in love with him and I turned to my wife and said, "I think we should get him". It is a decision that I will never regret. "Arlo" is the coolest dog in the world our son named him from an Episode of Brooklyn 99!. Smart as anything, loving beyond words he has filled a hole that I didn't think could be fixed. He is just as happy chilling out in the backyard as much as when we take him for a walk in the park. He is just a pleasure to have in our lives. The staff at B.P. were so helpful with all the information they gave us and clearly care about all of their dogs. They do a great job with rotating the puppies so they get play time and making customers feel welcome. I can't recommend them enough. We have always planned on getting two dogs so they have each other for company and we already know where the next one will come from.
Wish I could give this place 0 stars! They sold my family a sick pup. Then had the nerve to deny that his sickness was their fault even though our vet has said they've had NUMEROUS dogs with this awful parasite come from this horrid place. BEWARE of this puppy farm. Our beautiful lab did not deserve to die from giardia!
We ​bought our beautiful poodle from Boutique Paws. She has settled in very well and has captured our hearts. I am thoroughly impressed with Boutique Paws utmost impressive services. Our girl is growing quickly and she is very healthy. Since purchasing our girl we have spoken to the breeder and have shared photos. Would recommend Boutique Paws to all my family and friends.
Hello, I have been receiving email updates from Boutique Paws for a couple of years. Last month, I found the perfect little puppy for me. Will, one of the owners, was more than happy to provide the breeders information, so I could ask my many questions regarding the little one I had fallen in love with. When I went to view the puppy, on a Sunday, Matt was there at the store on Glen Osmond Road. The shop is beautiful, no expense spared to provide quality dog goods, a huge display of collars, leads, harnesses, dog beds, toys and even a snazzy machine that engraves dog tags right there in the shop. I fell in love with my puppy as soon as I saw her. It was so nice to talk about our dogs with Matt, who along with Will, is more dedicated to dogs than anyone I have ever met. I’m sad about the negative reviews that almost prevented me from making contact with Boutique Paws. I can honestly say that I was treated with kindness and respect by both Will and Matt, and would not hesitate to recommend them in the future. My little scruffy Poodle x Jack Russell is the most gorgeous little girl. She’s had a few name changes in the first week but we have decided on Polly. She is a happy and healthy little girl and we love her so much. Many thanks, guys, and best of luck to you and your business in the future. Sue Barnes
I often don't make time to share positive stories but honeslty have to share this one. Boutique Paws has changed our lifes giving us our best girl. Our girl is healthy and has been tested by our vet for Giardia, this seems to be a public concern and she is NEGATIVE! We couldn't be happier with our fur baby. The serviced received was outstanding. Will answered all my questions alot of them and was very informative. Since purchasing Lily we have spoken and shared photos with the breeder. A really great experience. Thank you xxx
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