facebooktwitterpinterest
mobil menu

Blue Star Taxis

  1. Invercargill
  2. Invercargill Taxi Stand

Reviews, get directions and contact details for Blue Star Taxis

Blue Star Taxis
Address: 158 Tay St, Invercargill, 9810, New Zealand
Phone: 03-217 7777
State: Southland
City: Invercargill
Zip Code: 9810


Update Info

related searches: blue star taxis invercargill, blue bubble taxis invercargill, invercargill taxis, blue star taxis canterbury, blue star taxis cost, invercargill taxis southland, blue star taxi christchurch prices, blue bubble taxi christchurch
Reviews
A big thank you to the wonderful drivers transporting everyone around during the IPC conference funny, entertaining and always on time - well done
Absolutely hopeless. Ordered a taxi from the airport. No taxi arrived for me. Other blue star taxi drivers arrogant and would not tell me if my taxi was coming. Incredibly long wait. Can only hope Uber arrives here soon as this is exactly why the traditional taxi service doesn't work.
I booked for three taxis’ during my family’s time in Bluff, two to pick us up from Invercargill airport as we were travelling in groups and then one to take us from the Bluff ferry terminal to the airport. I booked the services via email, and each time I received a lovely reply to my bookings, questions or adjustments within 24 hours, which is fine. The taxi’s that picked us up from the airport were fine, a bit of a squish for our bags which I had mentioned we were bringing, but all good and just less than $10 more then what we had roughly been quoted, which was all good. However, our booking to go home was a nightmare and is why I would not recommend this service. We had booked to be picked up from the Ferry Terminal at 4.45pm, with enough time to do a quick drive and photo at Sterling Point which I had confirmed with the company previously before heading to the airport for our 6.15pm flight, allowing enough time 15min to check in baggage. When we arrived at the terminal at 4.30pm the vehicle was not there, which was fine, however when it had not showed up at 4.45pm I rung to see what had happened. Firstly, the phone service does not go straight to a person, so I had to pretend to book a service in order to then be put through to a human. The customer service line then went through to a Christchurch based operator, who did not know what I was on about. After being put on hold I was told I had cancelled the booking via email earlier in the day. I told them this was not true, I had received no notification that my booking had been cancelled, and that I needed a tax pick up right now. I was then put on hold for over 10minutes, during which time it became apparent we were going to miss our check in for our baggage. When someone did finally repick up the line, they told me they were sending out a service from Invercargill and would take $30 off the service, but by this time it was too late. I had been on hold for so long with no one updating me on what was happening if anything was happening, that I booked with CABI Invercargill who I highly recommend, as well as Air New Zealand, who were so accommodating and allowed us to check our bags in late as we had missed baggage check in due to Blue Star Taxi’s never turning up, as honestly, I had no idea what was happening as I was put on hold. I understand that there was an error made when another booking was cancelled but by mistake my job was deleted from the system, however the lack of notification that my booking was cancelled, as well as the inept customer call service not based in Invercargill, telling me I had cancelled my service when clearly I had not as I was ringing up asking where it was, as well as being put on long holds means that if you are needing to get somewhere at a specific time, this service cannot be trusted. Their lack of empathy to the whole ordeal was just awful, and I never received any email or contact after the final call when I clarified that I was in a different taxi service and again, would not be needing their services again. Therefore, I would not recommend Blue Star Taxis. Samantha Keenan-Woodward.
Always on time when I call. The drivers also seem to know the best places to eat in town.
Asked for driver to come to driveway, he said message not passed on. Turned up round the corner and on wrong side of street in a van with only seat in the front with him. Had to open sliding door and put luggage in - then he put one seat down facing backwards. Not great at best of times but as I have a broken shoulder made it tricky.
As soon as the driver realised we weren't from here he took us on an absolute roundabout way to our accomodation and over doubled what our fare would've been. Terrible behavior. Love this town but would not use this taxi service again. Very disappointing.
Good meals, service was abit slow but it was a busy night.
Booked taxi multiple times and the taxi never arrives. I booked a taxi on urgent basis and the taxi didn't arrive and I got late to pick my daughter from day care. Very bad experience, and when tried to complain, they just email back saying your booking has been cancelled. Poor service.
Booked taxi prior to arrival & waited for over 50 mins once landed, flight was early 10 mins though, still a wait. The driver was a character though & wasn't his fault
Comment on this business

Blue Star Taxis map

to add Blue Star Taxis map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0029 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy