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Bestway Supermarket

  1. Dandenong
  2. Dandenong Grocery Store

Reviews, get directions and contact details for Bestway Supermarket

Bestway Supermarket
Address: 21-23 Cleeland St, Dandenong VIC 3175, Australia
Phone: (03) 9793 6666
State: Victoria
City: Dandenong
Zip Code: 3175


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 8:00 AM – 7:00 PM

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Reviews
When searching for a grocery store that not only meets all your needs but also evokes a sense of nostalgia for Pakistan, look no further. The Bestway Supermarket offers an extensive range of products, bakery items, halal meats, traditional spices, and pantry staples. Every aisle is thoughtfully stocked to ensure you find everything required for your culinary adventures. What truly sets this store apart is its ability to transport you back to Pakistan with the ads of Shan masala. Also, they have started gift vouchers; keep on shopping and increase your chance of winning a free grocery experience on a gift voucher.
The shop has everything you need in terms of meat, ingredients and all kinds that of kitchen tools and treats for kitchen kids. They have deli as well as frozen food section.nThe staff don’t care for you if you fall in the shop, I did due to their negligence of leaving rice grains on the floor that I slipped on, everyone stared as I picked myself up. Finally one girl from the deli section comes with water in take away box! Guess she tried at least but the guys stocking rice etc was very much there and didn’t even help me up. I was in great pain, got myself up and left the shop without one staff approaching me to offer an apology. What a shame for your staff with absolutely no knowledge about OHS in Australia. I could’ve been badly injured and you’d know the ramification of negligence on the shop floor with spills and obstruction that causes customers to fall.nAnother issue with the shop is the counter staff leaves till by itself despite having customers lined up until the frozen area is covered at times yet they just leave.nWhat a great shop but staff knowledge about how to care for customers is of great importance for an amazing shop like Bestway. Please do better as I love the shop but I’m afraid to shop here as f I can help it. I’m nervous to walk in this shop since the fall.
Big attitude problem with the staff. Everyone is serving with a long face and barely a smile anywhere.nn1. I requested 20 pieces of drumelettes and the lady serving very dismissingly said they sell only by the kilo. It's not too hard to count to 20 ! She quickly dumped 1 kilo into a bag and chucked it. It was definitely not 20. I did the counting and asked for another kilo.nn2. I then went on to buy minced meat. There were 2 on display. Regular vs Mixed and the guy serving did not know the difference !nnDefinitely will not be going again. Much better to Just hop down to Marmara to do your shopping.
Today went there and at check out this 40+ aged retail assistant was so rude and can’t do a simple refund for one item rather being rude besides other retail staff was not better than her fyi,i m a regular customer and today i have done shopping for more than 150 dollars but she was so rude arrogant and didn’t even reply back to me when I ask about a simple question like she is deaf.don’t know how to deal with customers politely rather yelling on phone about this situation to it’s management. The prices are high we don’t argue about it as inflation is alarmingly high but this kind of attitude towards customers make it worse as we pay our hard earned money for the groceries we buy from this shop. We don’t get things for free as their crew members did not have customer service training , so disappointed.
I came today in the supermarket and when it was paying and stuff team members seemed angry. I dont know the reason they sort of have attitude I greeted them and said thank you after paying seems like she’s def pleas train your crew members to be polite to costumers we are not taking things for free we are paying and we want be satisfied with the service,tell to have happy face no one wants to see such people with attitude it’s like she been forced to work there if she’s not happy she can leave the job
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Bestway Supermarket map

Directions to Bestway Supermarket with public transportation

Dandenong Market/Cleeland St (Dandenong) 40 meters
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811
861
Dandenong Market/Cleeland St (Dandenong) 120 meters
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861
Herbert St/Cleeland St (Dandenong) 190 meters
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811
861
Cleeland St/Clow St (Dandenong) 200 meters
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Cleeland Street Medical Centre/Cleeland St (Dandenong) 220 meters
802
804
811
861

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